Project Manager, Digital —

Direct Hire Location:

Boston /

Newton, MA Employment Type:

Direct Hire /

Full-Time Compensation:

$135,000-$140,000 Base + 20%

Bonus Potential Experience:

10+

Years Work Authorization:

No employment visa sponsorship or H-1B transfers Position Overview We are seeking an experienced Digital Project Manager to lead large-scale, enterprise-wide digital technology initiatives supporting customer-facing applications and platforms. This position focuses on delivering complex digital projects involving websites, e-commerce, mobile applications, loyalty programs, offer management, and CRM systems. The ideal candidate has a strong technical project management background, experience coordinating multiple business and technology teams, and a demonstrated history of successfully delivering enterprise digital initiatives from planning through production launch. Key Responsibilities Lead enterprise digital technology projects from initial planning through implementation, launch, and post-deployment support. Manage projects involving websites, e-commerce platforms, mobile applications, loyalty programs, offer management, and CRM. Coordinate cross-functional teams, including IT development, product management, marketing, operations, customer support, vendors, and executive leadership. Manage requirements gathering, project schedules, configurations, testing, deployment readiness, and rollout activities. Oversee pilot programs and phased implementations across multiple business locations. Develop and deliver weekly project status reports and executive-level updates using established reporting formats. Utilize Jira to track project activities, enhancements, priorities, and deliverables. Identify project risks, dependencies, and roadblocks while ensuring timely resolution. Coordinate project schedules with operational teams to minimize business disruption. Manage approximately 1-2 major enterprise initiatives simultaneously, with additional smaller projects as needed. Required Qualifications 10+ years of project management experience leading complex, enterprise-wide technology initiatives. Strong experience delivering customer-facing digital technology projects. Demonstrated experience managing website, e-commerce, mobile application, loyalty, offer management, or CRM implementations. Experience coordinating software development teams, product owners, business stakeholders, and external vendors. Strong understanding of the software development lifecycle, testing, deployment, and production readiness. Experience managing pilot programs, phased rollouts, and enterprise implementations. Proficiency with Jira and project reporting. Excellent executive communication, stakeholder management, and organizational skills. Preferred Qualifications Experience in retail, restaurant, hospitality, or other consumer-facing industries. Experience with loyalty programs, mobile ordering, digital offers, or e-commerce platforms. Experience supporting multi-location digital technology rollouts. Experience presenting project updates to senior leadership. Location and Travel Boston/Newton, Massachusetts, is strongly preferred. Exceptional candidates outside the immediate area, particularly within the Eastern United States, may be considered. Occasional local travel to business locations may be required.

Compensation and Employment Base Salary:

$135,000-$140,000 annually

Bonus:

20% potential

Employment:

Direct Hire / Permanent Candidates must possess unrestricted U.S. work authorization. The client does not offer employment-based visa sponsorship now or in the future and will not consider H-1B transfers.

Pay:

$135,000.00 - $140,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

Hybrid remote in West Newton, MA 02465