Fire Restoration Project Manager IDR, Inc. Germantown, TN Job Details Full-time 20 hours ago Qualifications Customer communication Fire restoration Driver's License Leading team collaboration initiatives Customer service problem-solving Full Job Description IDR is seeking a Fire Restoration Project Manager to join one of our top clients for an opportunity in Memphis, TN. In this role, you'll lead residential and commercial restoration projects from initial assessment through closeout, ensuring quality work and an excellent customer experience. This position supports a well-established organization in the property restoration and construction services industry. This is a Direct Hire opportunity. Position Overview for the

Fire Restoration Project Manager:

Manage residential and commercial fire/smoke restoration projects end-to-end, ensuring timelines, budgets, and standards are met Coordinate daily field activities such as pack-outs, storage, cleaning, move-backs, and non-salvage documentation Serve as a primary point of contact for customers and insurance adjusters, providing updates, resolving issues, and securing approvals Maintain accurate project documentation including photos, job notes, resources used, and billable activities in the appropriate systems Conduct quality control inspections and support jobsite safety, equipment/vehicle upkeep, warehouse organization, and supply inventory Requirements for the

Fire Restoration Project Manager:

Strong knowledge of insurance restoration and/or construction Working understanding of building materials, flooring, and property damage related to fire, smoke, water, and other causes Excellent communication, customer service, and problem-solving skills with the ability to work with customers and insurance partners Ability to work independently while leading and collaborating with a team across multiple priorities and deadlines Valid driver's license with a satisfactory driving record; FSRT and/or OCT certifications preferred #LI-onsite By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (https://www.idr-inc.com/privacy-policy/).