Business Operations Manager Laundry and Fold by Verturo Interests LLC McAllen, TX Job Details Full-time $80,000 - $100,000 a year 4 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off 401(k) matching Professional development assistance Life insurance Retirement plan Qualifications Performance dashboard reports Project reporting Operational analysis Performance improvement leadership Standard Operating Procedures (SOPs) implementation 5 years Spreadsheets Dashboard creation Operations coordination planning Operations transformation Research Project communication management Bachelor's degree in business administration Analysis skills Policy & process development Bachelor's degree Construction industry experience Hospitality industry experience Decision making Organizational skills Leading team collaboration initiatives Data-driven problem-solving Meeting facilitation Management reporting Managing projects Business Administration Construction experience Operational excellence initiatives Productivity software Process improvement planning Full Job Description Job Overview We are seeking a highly organized, strategic, and execution-focused Business Operations Manager to help drive operational excellence across a diverse portfolio of businesses. This role serves as the operational hub of the organization, working directly with executive leadership to ensure priorities are executed, projects stay on track, and departments remain aligned. Our company owns and operates businesses in self-storage, multifamily housing, commercial real estate, land development, and other related ventures. Every day presents new challenges, making this an ideal opportunity for someone who thrives in dynamic environments, enjoys solving complex problems, and excels at building systems that improve organizational performance. The ideal candidate is a proactive leader with exceptional organizational skills, strong business acumen, and the ability to manage multiple priorities while holding teams accountable. Industry experience is less important than the ability to learn quickly, think critically, and drive results. Responsibilities Lead the planning, coordination, and execution of company-wide operational initiatives aligned with organizational goals. Partner directly with executive leadership to ensure strategic priorities are implemented effectively across multiple business units. Coordinate communication and collaboration between accounting, operations, construction, property management, and executive leadership. Develop, document, and continuously improve business processes, standard operating procedures (SOPs), and organizational systems. Track company initiatives, monitor project milestones, and ensure deadlines and commitments are met. Lead cross-functional projects focused on operational efficiency, organizational effectiveness, and process improvement. Develop and maintain key performance indicators (KPIs), dashboards, and operational scorecards to support data-driven decision making. Facilitate meetings by preparing agendas, documenting action items, and following up to ensure execution. Identify operational bottlenecks and recommend practical solutions to improve efficiency and accountability. Assist with organizational planning, resource coordination, and implementation of new initiatives as the company continues to grow. Foster a culture of accountability, ownership, continuous improvement, and operational excellence throughout the organization. Support executive leadership with strategic projects, research, analysis, and special initiatives as assigned. Qualifications Bachelor's degree in Business Administration, Management, Operations, or a related field preferred. Minimum of 5 years of progressive experience in business operations, project management, operations management, or a similar leadership role. Demonstrated ability to manage multiple projects and priorities simultaneously in a fast-paced environment. Strong organizational skills with exceptional attention to detail and follow-through. Excellent written and verbal communication skills with the ability to work effectively across all levels of an organization. Strong analytical and problem-solving abilities with experience using data to drive operational decisions. Advanced proficiency in Microsoft Excel and Microsoft Office Suite. Experience developing processes, documenting procedures, and improving organizational efficiency. Proven ability to influence and hold others accountable without relying solely on formal authority. Self-motivated, resourceful, and comfortable working with minimal supervision. Experience in commercial real estate, construction, multifamily, self-storage, hospitality, manufacturing, logistics, or multi-site operations is preferred but not required. What Success Looks Like Within your first six months, you will: Help establish greater organizational accountability across departments. Improve visibility into company priorities through effective project tracking and reporting. Create and implement standardized processes that reduce inefficiencies. Ensure meetings consistently produce measurable outcomes and follow-through. Allow executive leadership to spend less time managing day-to-day coordination and more time focusing on strategic growth. Why Join Us? This is not a traditional operations position. You'll work directly with executive leadership and have the opportunity to influence the way an entire organization operates. If you're energized by solving complex business problems, improving systems, and building scalable organizations, we'd love to hear from you.

Pay:

$80,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Professional development assistance Retirement plan

Work Location:

In person