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Disaster Restoration Project Manager
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ServiceMaster Restore
Midland, TX (In Person)
Full-Time
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Job Description
Disaster Restoration Project Manager ServiceMaster Restore - 2.8 Midland, TX Job Details Full-time 1 day ago Benefits Paid training Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Business development management Spanish Estimating software Customer communication Residential construction project management Project development phase management Customer relationship building Disaster management Coordinating with subcontractors on construction projects Renovation project management Project documentation Personal protective equipment (PPE) use Construction safety management Project change management English Mid-level Client relationship development Project communication management Fire restoration Estimating software for insurance claims High school diploma or GED Business development Driver's License Construction budget management Records management Construction industry experience Xactimate Driving Budget development Construction quality inspections Full Job Description Disaster Restoration Project Manager Lead Projects. Serve Customers. Build Something Meaningful. ServiceMaster by A-Town Hi-Tech is the largest and fastest-growing restoration company in West Texas. We help homeowners and businesses recover after water, fire, smoke, mold, and storm damage by delivering exceptional restoration and reconstruction services when they need them most. We are seeking a motivated and results-driven Disaster Restoration Project Manager to lead restoration and reconstruction projects from initial loss through final completion. This role combines project management, customer service, estimating, team leadership, and business development to ensure every project is completed safely, efficiently, and with an exceptional customer experience. If you thrive in a fast-paced environment, enjoy solving problems, and want to make a real difference while building a rewarding career, we want to hear from you. Why Join Our Team? Lead residential and commercial restoration projects from start to finish Join the largest and fastest-growing restoration company in West Texas Work with an experienced team committed to your success Opportunities for professional development and industry certifications Build meaningful relationships with customers, insurance professionals, and community partners Make a direct impact helping families and businesses recover after property damage Benefits include PTO, paid holidays, health insurance, 401(k), and potential year-end bonus What You'll Do Project Management & Leadership Manage residential and commercial restoration and reconstruction projects from initiation through completion Develop project scopes, schedules, budgets, and production plans Coordinate technicians, subcontractors, vendors, and internal resources Monitor project progress, quality, safety, and profitability Conduct regular site visits and project inspections Ensure projects are completed on time, within budget, and according to company standards Estimating & Insurance Coordination Inspect damaged properties and develop accurate restoration and reconstruction scopes Prepare estimates using Xactimate and related software platforms Work directly with insurance adjusters, carriers, and third-party administrators Manage supplements and scope revisions as project conditions change Review project costs and maintain financial accountability throughout the project lifecycle Customer Experience Serve as the primary point of contact for customers throughout the project Educate customers on the restoration and reconstruction process Provide consistent communication, project updates, and expectation management Resolve concerns quickly and professionally Deliver an exceptional customer experience from first contact through project completion Business Development & Relationship Building Develop and maintain strong relationships with adjusters, agents, property managers, and referral partners Represent the company professionally in the community and industry Support business growth through exceptional service and relationship management Documentation & Quality Assurance Maintain accurate project documentation, photos, job notes, and records Ensure compliance with company procedures, safety standards, and industry best practices Conduct quality assurance inspections and final project walk-throughs Assist with collections, project closeout, and customer satisfaction follow-up What We're Looking For Required Qualifications High school diploma or equivalent Valid driver's license with an acceptable driving record Strong leadership, organizational, and communication skills Excellent customer service and relationship-building abilities Ability to manage multiple projects simultaneously Strong problem-solving and decision-making skills Comfortable working in a fast-paced, deadline-driven environment Experience with estimating software or willingness to become proficient Preferred Qualifications Restoration, reconstruction, construction, or insurance industry experience Xactimate experience IICRC certifications Project management or field leadership experience Bilingual (English/Spanish) What Makes You Successful Customer-focused and service-driven Strong communicator and relationship builder Results-oriented with a sense of urgency Organized and detail-oriented Self-motivated and accountable Adaptable in changing environments Team player who leads by example Work Environment This position includes a combination of field, office, and customer-facing responsibilities. Frequent travel to residential and commercial job sites is required. Candidates must be comfortable working in active construction environments, damaged structures, and varying weather conditions while utilizing appropriate safety equipment and PPE. Build a Career With Purpose At ServiceMaster by A-Town Hi-Tech, you'll do more than manage projects—you'll help people rebuild their homes, businesses, and lives after unexpected disasters. If you're ready to lead, grow, and make an impact, we'd love to hear from you.