OSP Project Manager

Job Description Insight Global is seeking an OSP Project Manager with strong fiber splicing and OTDR expertise to support a large telecommunications customer. This individual will own end-to-end delivery of fiber connectivity projects, acting as the primary point of contact post-sale while providing oversight of splicing, testing, and route quality. This is not a purely administrative PM role — the ideal candidate will bring deep field knowledge in fiber splicing, OTDR trace analysis, and construction standards to ensure projects are delivered accurately and on time. Key Responsibilities Splicing & OTDR Technical Oversight (Core Focus)

• Lead and oversee fiber splicing operations across multiple projects, ensuring quality, efficiency, and adherence to standards
• Read, interpret, and validate OTDR traces to identify issues such as loss, reflections, and splice defects
• Troubleshoot and resolve fiber performance issues using OTDR and other testing methods
• Review and approve splice maps, test results, and closeout packages
• Ensure all splicing documentation and test results are accurate, complete, and delivered on time
• Act as the technical escalation point for splicing and testing vendors Project & Customer Management
• Serve as the primary point of contact for customers post-sale, providing consistent communication and project updates
• Manage customer orders, service requests, and installation coordination
• Lead customer meetings, site visits, and field reviews as needed
• Deliver both project-level and executive-level reporting Fiber Planning & Field Execution
• Validate fiber routes, splice points, fiber counts, and network design requirements
• Conduct site walks and field assessments to confirm constructability and timelines
• Ensure alignment between design, field execution, and final delivery Vendor & Construction Management
• Manage splicing and testing vendors to accelerate route delivery and maintain quality
• Coordinate access to network sites and customer locations for field activities
• Enforce compliance with splicing standards, maintenance schedules, and testing protocols
• Support resource planning and field coordination across multiple builds Scheduling, Budget & Risk Management
• Own and manage project schedules, budgets, and documentation
• Proactively identify risks in construction or testing phases and implement mitigation plans
• Ensure projects are delivered on time, within budget, and to construction standards Stakeholder & Municipality Coordination
• Interface with customers, subcontractors, internal teams, and local municipalities
• Support permitting discussions and maintain clear communication across all project stakeholders We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

• Strong OTDR experience and knowledge of splicing/testing
• Ability to read OTDR test results
• Organizational skills
• Willingness to learn Project Management
• Scheduling experience
• Project management experience
• Close out package experience