A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
Are you a motivated leader passionate about creating thriving communities and fostering strong teams? Join Cook Inlet Housing as a Community Director Supervisor and play a vital role in supporting residents, mentoring staff, and optimizing property operations. Why Join Us? Join a mission-driven organization where your work has a lasting impact. Use your leadership skills to drive positive outcomes for both residents and team members. Be part of an organization committed to strengthening neighborhoods and creating housing opportunities. Competitive salary and benefits package;
Compensation:
$33.65 - $37.26 per hour (DOE) Medical plans offered through the Federal Employee Health Benefits (FEHB) Program Employer-paid Dental and Vision coverage Employer-paid Group Life Insurance, AD&D, Short-Term Disability, and Long-Term Disability Generous Paid Time Off (PTO) Accrual & Paid Holidays State of Alaska
PERS/SBS
Retirement Plus many other supplemental insurance offerings What You'll Be Doing Lead, mentor, and support Community Directors and Assistant Community Directors. Conduct property visits and inspections to ensure operational excellence and compliance. Assist with onboarding, training, and professional development of team members. Support resident relations and help resolve complex resident concerns. Monitor financial performance, rent collections, and budget objectives. Collaborate with Housing Services, Resident Services, Maintenance, and Legal Counsel to ensure efficient operations. Review monthly financial reports, rent rolls, and compliance documentation. Ensure compliance with CIHA policies, NAHASDA regulations, LIHTC requirements, HUD guidelines, and applicable landlord-tenant laws. Support resident engagement initiatives that promote community well-being and stability.
What We're Looking For:
Strong leadership and coaching skills. Advanced customer service and conflict resolution abilities. Experience working with property management software such as MRI or similar systems. Advanced Microsoft Office proficiency, including Excel, Word, and Outlook. Knowledge of
LIHTC, NAHASDA, HUD
regulations, and landlord-tenant laws. Excellent written and verbal communication skills. Strong organizational skills with the ability to manage multiple priorities and deadlines. The Basics Associate degree in Business Administration or a related field, or an Accredited Residential Manager (ARM) designation; qualifying experience may substitute for education on a year-for-year basis. Four (4) years of progressively responsible property management and regulatory compliance experience. Two (2) years of direct experience with Low-Income Housing Tax Credit (LIHTC) properties. Supervisory experience in property management or a similar operational environment. Valid driver's license. Certifications Ability to obtain and maintain: Certified Credit Compliance Professional (C3P) National Standards for the Physical Inspection of Real Estate (NSPIRE) certification Who We Are We're Cook Inlet Housing Authority - we develop, own, and operate a portfolio of affordable rental housing in the Cook Inlet region of southcentral Alaska. We are leaders in community development and advocacy work around affordable housing. We are the Tribally Designated Housing Entity for Cook Inlet Region Inc. We believe in partnership and collaboration. Our mission is to create housing opportunities that empower our people and build our community. Our work vibe is collaborative. If making a difference in the community matters to you, we may be a great fit! Cook Inlet Housing Authority provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Employment preference is given to eligible and qualified Alaska Native or American Indian candidates to the extent required or permitted by applicable law.
Job Type:
Full-time Pay:
$33.65 - $37.26 per hour
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Application Question(s): Are you affiliated with a Federally recognized tribe? Are you related to anyone currently employed at Cook Inlet Housing Authority?
