Resident Services Manager Sares Regis Group sick time, 401(k) United States, California, Foster City Sep 05, 2026 Resident Services Manager

Job Locations US-CA-Oakland | US-CA-Northern California Job

ID 2026-6233

Category Property Services Location US-CA-Oakland Location Name The Alfred Overview The right opportunity is waiting! Sares Regis Group Residential of port Beach, California, is a privately held real estate development, investment and management firm that focuses on multifamily communities in the western U.S. Since its founding in 1993, SRG Residential has developed and acquired more than $7 billion in commercial and residential assets. The company manages a portfolio of approximately 42,000 apartment units.

OPPORTUNITY

RESIDENT

SERVICES MANAGER - OAKLAND, CA

• DAYS REQUIRED MONDAY-FRIDAY, 9:00 AM - 6:00 PM
• Sares Regis Group is seeking an experienced customer service professional to work at our beautiful 254-unit community, The Alfred!

This is a great career opportunity in an ideal location!

Essential Functions:

Responsible for greeting prospects, guests and visitors as they arrive to our community

Provide a personalized experience, with emphasis on care and convenience for our future and current residents

Engage with residents, fostering an ongoing, positive relationship while confirming their expectations are being fulfilled

Respond to resident complaints and concerns in a timely and professional manner, making sure every situation handled ends with gratification

Act as the communication center providing residents community happenings daily, weekly, or monthly via the computer portal and postings.

Plan, promote and deliver resident events and activities ensuring resident's find value outside the walls of their apartment home

Identify, communicate and implement opportunities to improve resident happiness and service.

QUALIFICATIONS

• Must have 2 years customer service experience with ability to pass fair housing exam.
• Must have relevant experience.
  
• Ability to effectively communicate both written and verbal.
  
• Experience with file audits, customer service and resident engagement a must!
• Affordable Program experience is a plus
  
• Ability to work independently without direct supervision.
  
• Must have knowledge of operations software used at the property level; Outlook, Internet software, EXCEL, and WORD.
  
• Current driver's license and auto insurance.
  
• Able to work weekends and overtime as job requires.

Salary range is $30.00-$35.00/hour. We offer a competitive compensation package that includes a 401(K) match, rental incentive and renewal compensation, bonuses, and rental discounts depending on location. Regular full-time employees who work between 30-40 hours a week are eligible for medical, dental, vision, other voluntary benefits and vacation accrual. Sick time accrual is provided in accordance with law.

PLEASE APPLY ONLINE AT

SARES

REGIS CAREERS WEBSITE EQUAL OPPORTUNITY EMPLOYER

All positions contingent on completion of successful background screen and drug test.