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Sun City Lincoln Hills Community Association
Community Standards Manager
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$74,156 / year median in California
+5% projected growth
Job Description
Sun City Lincoln Hills Community Association is seeking a Community Standards Manager to lead compliance and architectural review efforts across our vibrant community. This role plays a critical part in maintaining property values, upholding community standards, and fostering a high-quality living environment for residents. You will oversee enforcement of governing documents (CC and Rs, Rules and Regulations, Architectural Standards), lead a dedicated team, and serve as a key liaison to community committees. ________________________________________ What You'll Do Leadership and Team Management Supervise and develop Community Standards Coordinators Establish workflows for inspections, violations, and case resolution Ensure consistency and accuracy in enforcement practices Compliance and Enforcement Oversee identification and resolution of compliance violations Review and approve notices, fines, and escalations Ensure adherence to governing documents and applicable laws (including Davis-Stirling Act) Committee and Stakeholder Support Act as liaison to the Compliance Committee and Architectural Review Committee (ARC) Prepare meeting agendas, reports, and recommendations Track and implement committee decisions Architectural Review Oversight Manage ARC application intake and review process Coordinate inspections and homeowner communication Support updates to architectural guidelines Resident Relations Address escalated homeowner concerns professionally Communicate clearly regarding violations and appeal processes Balance enforcement with positive community engagement Reporting and Systems Track cases and generate compliance reports using systems like CINC Identify trends and recommend process improvements ________________________________________ What We're Looking For Qualifications High School Diploma required; some college preferred 35+ years of HOA/community management or compliance experience Prior supervisory or leadership experience required Knowledge of HOA governing documents and California law (DavisStirling Act) Experience working with boards or volunteer committees Ability to read, write, speak, and understand English Must have a valid CA Driver's License Skills and Competencies Strong communication (written and verbal) Excellent organizational and problemsolving skills Ability to manage multiple priorities in a fastpaced environment Proficiency with compliance/property management software (e.g., CINC) Preferred Certifications CCAM or CMCA (preferred but not required) ________________________________________ Work Environment and Physical Requirements Combination of office work and community inspections Ability to walk, stand, and inspect properties outdoors Occasional lifting (up to 20 lbs.) Comfortable working in fastpaced and sometimes highconflict situations Due to the sensitive information required in this role, this position is not open to residents of Sun City Lincoln Hills Community Association. ________________________________________ Benefits Overview We offer a comprehensive benefits package including multiple medical plan options through Kaiser (HMO 0 40, HMO 1000 30) and Aetna (HMO