A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Property Manager (Multifamily/Commercial) Investors' Property Services - 4.4 Mission Viejo, CA Job Details Full-time From $80,000 a year 12 days ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Qualifications Spanish Microsoft Excel English Managing property portfolios High school diploma or GED Real Estate License Property management company experience Multifamily properties Property management
Full Job Description SUMMARY:
We are a growing property management company seeking an experienced, hands-on Property Manager to oversee a portfolio of multi-family and commercial properties. This is a high-visibility role for a self-directed professional who thrives in a fast-paced environment, enjoys working across property types, and takes pride in operational excellence. You will partner with executive leadership, on-site teams, vendors, and tenants to drive occupancy, protect asset value, and deliver a consistent, high-quality experience across the portfolio. If you enjoy variety, autonomy, and the chance to make a measurable impact, we'd love to hear from you.
DUTIES & RESPONSIBILITIES
Operations Take full ownership of day-to-day operations and reporting for assigned multi-family and commercial properties. Establish and monitor property performance goals — occupancy, leasing and closing ratios, delinquency, and NOI. Prepare and manage annual property budgets; partner with staff accountants and bookkeepers on monthly financial reporting. Prepare and distribute monthly property reports. Conduct regular property inspections to ensure lease compliance, maintenance quality, and safety standards. Leasing & Marketing Attract prospective tenants through advertising, property tours, referrals, and market outreach. Show available multi-family units and commercial spaces; qualify prospects, present the property professionally, and use consultative feature/benefit selling. Set competitive rental rates, negotiate lease terms, and execute lease agreements in accordance with company procedures. Interview applicants; review and approve applications, financial credit, and lease history. Tenant & Resident Relations Answer incoming calls professionally, whether the caller is a prospect, current tenant, internal team member, or vendor. Log service requests accurately, route to maintenance for prompt resolution, and follow up with tenants to confirm satisfaction. Communicate regularly with tenants and residents to address needs, resolve issues, and build long-term relationships. Ensure full compliance with California fair housing and landlord-tenant law. Financial Administration Report all rents, deposits, and application fees on a daily basis. Issue notices as appropriate — late payment, returned check memos, and eviction notices — in accordance with company policy and California law. Minimize delinquency through consistent, respectful follow-up: phone calls, formal notices, and personal visits. Audit lease paperwork and addendums; ensure resident ledgers, bank deposits, and property financial reports are error-free. Terminate leases and initiate eviction proceedings when necessary. Property Presentation & Maintenance Ensure the leasing office, model units, common areas, and vacant units/spaces are clean, welcoming, and lease-ready. Walk the property regularly; pick up litter and report any service needs to the maintenance team. Contract with vendors, supervise repairs and maintenance work, and confirm quality of completion. Records & Reporting Maintain accurate resident and tenant records in accordance with company policy. Update daily reports covering notices to vacate, vacancy, and property activity. Organize and file all leases, applications, and applicable reports with the appropriate parties. Team Leadership Provide oversight of on-site staff; coach for accountability, service standards, and professional development. Recruit, onboard, and retain team members in partnership with executive leadership. Delegate effectively, set clear expectations, and monitor delegated work through completion.
QUALIFICATIONS
Minimum 3 years of property management experience with exposure to both multi-family and commercial portfolios. High school diploma or GED required; college coursework or degree preferred. Strong understanding of property financials — ability to read, analyze, and interpret financial reports, budgets, and legal documents. Excellent written and verbal communication skills; professional presentation with tenants, vendors, and internal stakeholders. Proficiency in Microsoft Word and Excel; experience with property management software (Yardi, ResMan, AppFolio, or OneSite) preferred. Analytical mindset with strong problem-solving skills and business acumen. Ability to work independently, manage multiple priorities, and thrive in a fast-paced, changing environment.
REQUIREMENTS
Active California Real Estate License Bilingual:
English/Spanish Reliable personal transportation and a clean driving record
SALARY:
Starting at $80K Depending on
Experience Pay:
From $80,000.00 per year
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Paid time off Vision insurance
