Community Operations Manager

Location :

Monterey, CA (On-Site) The Pearl Works is seeking a grounded, people-loving, systems-savvy team member to hold space for our daily operations and community rhythm. This is a key anchor role in our coworking and meeting space — offering both practical structure and genuine care to our members, guests, and partners. You'll be the first smile people meet, the person who keeps the gears running smoothly, and a relational touchpoint that helps people feel at home. If you love weaving together hospitality, operations, and a bit of tech-savvy magic — you'll thrive here. ✨ What You'll Be DoingDaily Space Operations Open the space each morning and ensure it's ready by 9am Maintain a clean, calm, and welcoming environment Restock supplies and coordinate service vendors as needed Process and manage daily mail and member requests Member Experience & Community Care Greet members and guests with warmth and presence Onboard new members (workspace + virtual mail) with care and clarity Host welcome meetings to build early relationships and invite people into the community Keep internal community touchpoints up to date (bulletin board, Slack, etc.) Plan and execute monthly community events that foster connection and delight Track and celebrate member birthdays, milestones, and wins Tech & Systems Coordination Maintain and update our core platforms (Coworks, Airtable, Flodesk, Kisi, etc.) Troubleshoot tech issues and coordinate support tickets as needed Support signage, internal workflows, and workspace communication Prepare monthly expense reports for bookkeeping Sales & Communication Lead thoughtful, welcoming space tours for prospective members Respond to inbound inquiries via email, phone, and walk-ins Guide members in using tools like Coworks, Piloto Mail, printers, and more Help keep member-facing materials and guides up to date ⭐️

Who You Are Relational :

You love creating positive, meaningful experiences and feel energized by people

Operationally Minded :

You notice when things are off — and enjoy restoring order

Detail-Oriented :

You catch the little things that make a big difference

Tech-Comfortable :

You're not afraid of dashboards and enjoy learning new systems Calm in

Chaos :

You stay grounded and adaptable when the unexpected arises

Purpose-Driven :

You want your work to matter — and to grow while contributing Bonus points if you light up when solving problems, love making things beautiful, are bilingual (English/Spanish especially), or are curious about what business can be when it's rooted in care. •To apply submit an application here --> https://airtable.com/appWMnUBT6V4IW5tA/pagtrsF7pbZKbv2

Gw/form Job Type:

Full-time Pay:

$23.00 - $26.00 per hour Application Question(s): What's a project or experience that made you feel most alive at work? What's a project or experience that made you feel most alive at work? What's a project or experience that made you feel most alive at work? What do you hope to learn or grow into over the next year? How have you built culture within a community?

Work Location:

In person