Emergency Shelter Manager

Manages all aspects of shelter operations including staffing, scheduling, and program implementation to ensure continuous, effective service delivery. Supervises, trains, and evaluates shelter staff, including monitors, food service, and custodial personnel. Coordinates resident engagement through regular meetings and supports case management efforts using diversion tools to help individuals resolve housing crises. Represents the organization in community meetings, trainings, and collaborative networks. Maintains compliance with organizational standards and fosters a team oriented, mission driven culture focused on ending homelessness Bachelor's or Associate's degree in a related field preferred, or equivalent experience with at least three years supporting individuals experiencing homelessness. Knowledge of mental health, substance use, and trauma informed care. Strong leadership, organizational, and time management skills. Ability to supervise staff, manage operations, and maintain professional relationships. Effective communication, problem solving, and critical thinking abilities. Fluent in English; bilingual English/Spanish preferred. Ability to work a flexible Tuesday through Saturday schedule and adapt to operational needs. Valid driver's license required The Emergency Shelter Manager is responsible for overseeing the day to day operations of a low barrier shelter, ensuring a safe, supportive, and effective environment for residents and staff. This role leads a team in delivering services aligned with a Housing First, Harm Reduction, and person-centered approach, while maintaining consistent coverage and high quality program standards. The Shelter Manager collaborates with internal and community partners to support individuals experiencing homelessness in achieving housing stability