Assistant Manager/Client Services Manager - Highlands at Alexander Pointe - Charlotte, NC At Pegasus, we understand how valuable you are and we want to offer you a career, not a job. If our employees are happy, our owners are happy! We are growing and need YOUR expertise. We invest in you, challenge you, give you everything you need to succeed, and allow YOU to control your own future. So, what's in it for you? Generous commission Upward mobility and true career growth 15 days of PTO 12 Paid Holidays 100% Paid Medical Benefits for Employee 401k with company match Excellent culture to thrive in a best in class environment Career growth, development, chance to lead and move up Supportive leadership and teams $500 employee referral bonus

YOUR ROLE AS A

Resident Relations Manager:

You will be the front liner when it comes to Resident experience and support. You will be responsible for receiving all resident issues, payments, lease inquiries, etc. Using high-level communication skills along with strategic consultative selling skills, your dynamic, supportive, and considerate personality, combined with community knowledge, provide the positive and genuine experience people crave and seldom discover when looking for their home. You will also oversee the leasing team and provide assistance when needed.

Qualifications:

To be successful in this role you should be/have: Multifamily experience required OneSite experience/knowledge preferred Customer-focused attitude and great interpersonal skills Knowledge of technology products including OneSite Problem-solving skills Self-driven and desire to succeed Working knowledge of Social Media Microsoft Office product suite: Word, Excel, Publisher, PowerPoint, Outlook Marketing Concepts Customer-Focused with excellent communication skills, verbal and written Timely, organized, and efficient Adaptable, creative, and open-minded Professional appearance and demeanor Sales savvy and eager to help people find the right home Experience Required 2 year(s): Sales 1 year(s):

Leasing Consultant Behaviors Required Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Preferred Team Player:

Works well as a member of a group

Enthusiastic:

Shows intense and eager enjoyment and interest

Motivations Preferred Self-Starter:

Inspired to perform without outside help

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals

Goal Completion:

Inspired to perform well by the completion of tasks Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.