An Assistant Property Manager assists and provides support to the manager of a property or complex. May oversee the maintenance of the buildings. May also provide information about the community to prospective residents, and troubleshoot issues with the buildings and community residents.
Assistant Property Manager Confidential Winter Haven, FL Job Details Full-time $18 - $21 an hour 3 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Computer operation Multitasking LIHTC Property supervision Computer literacy Copy machines Housing and Urban Development (HUD) regulations Filing Windows Vacuuming Driver's License Affordable housing management Fax machines Property management company experience Organizational skills Newsletters (communication methods) Computer skills Faxing Multifamily properties Property management
Full Job Description Job Title:
Assistant Property Manager
SUMMARY OF FUNCTIONS
Responsible for conversion of telephone and walk‐in prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate to existing residents and establish a successful renewal program. Responsibile for weekly/monthly reports to include receiving and posting of rents, with additional responsibility to assist the manager with the coordination of day‐to‐day activities of the property. Assist in maintaining office clerical, filing and record keeping systems. Identify and strive to meet the resident's needs.
MAJOR DUTIES AND RESPONSIBILITIES
Duties may include, but are not limited to: Respond effectively to telephone inquiries to generate prospective resident visits to the property. Maintain a call to show ratio of at least 65%. Show and demonstrate apartments, utilizing sales skills to demonstrate market ready product and availability to close prospects. Maintain a deposit to show ratio of at least 50%. Follow‐up with prospective residents. Monitor telephone and walk‐in traffic at property via welcome cards and traffic logs. Walk model tour route and opens models daily to ensure quality presentation. Obtain lease information and complete lease applications. Conduct required credit and reference checks. Set up and maintain lease files. Conduct periodic market surveys, as requested. Encourage resident retention by contacting all residents on renewal report that are not currently on lease.
Lease Administration:
Perform move‐in inspections with new residents Review Welcome packet with new resident in a timely manner Maintain legal records/files Input daily activity on daily and vacancy reports Assist with
Resident Relations:
Prepare and process resident service requests. Assist with resident problems and complaints concerning rent payments, service requests, etc. Assist with preparation of newsletters and promotion flyers. Assist with the planning of community activities and events.
Accounting Policies and Procedures:
Collect, record & deposit rental payments, application fees, security deposits, etc. Maintain account records and journals and make bank deposits. Help to prepare weekly and monthly reports as required. Help to prepare legal action for evictions, as necessary.
Organizational Relationships:
Reports directly to the on‐site manager. In absence of manager, supervises and schedules maintenance and on‐site personnel. Works with property manager, administrative division staff, staff members of other developments, outside vendors and service providers.
Physical requirements:
Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including 4 flights of stairs, to complete physical inspections, deliver resident communications, and show apartments. Be able to effectively communicate with residents, staff, supervisors, vendors, etc. Must be able to lift a minimum of 60 lbs. to facilitate vacuuming, moving office furniture & lifting of supplies as needed.
Experience:
Two years of related business. Previous Tax Credit experience preferred.
Education:
College degree preferred.
Minimum Qualifications:
Four years successful experience managing tax credit properties, conventional rental properties and/or HUD assisted multifamily housing. Good planning and organizational skills, including the ability to manage multiple tasks and complete assignments within established timeframes. Strong interpersonal and communication skills and ability to work well with others. Ability to work effectively in a team environment with minimal direct supervision. Computer literate, with experience in windows‐based systems. Ability to operate office equipment such as copier, fax, computer, typewriter, calculator, and telephone.
HUD/LITHC
experience preferred.
Job Type:
Full-time Pay:
$18.00 - $21.00 per hour
Benefits:
401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
