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C
Confidential
Community Property Manager
Career Insights for Residential Community Manager
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Based on Georgia data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$63,472 / year median in Georgia
+15% projected growth
Job Description
Position Overview We are seeking a Community Manager who will be responsible for the overall operations, financial performance, and tenant satisfaction of an assigned property. Key Responsibilities
- Day-to-day operations of the community, including but not limited to rent collection, lease management and coordinating maintenance and landscaping as well as ensuring compliance with federal, state and local laws, landlord tenant law, fair housing law, as well as company policies and procedures.
- Responsible for offices opening on schedule, assists with maintaining condition of office and community curb appeal.
- Assists with training, motivates and supervises on-site team to achieve operational goals of the company and ensures all onsite staff completes necessary training.
- Always exhibits strong leadership qualities and professionalism.
- Provides comprehensive feedback to Regional Manager and holds employees accountable.
- Coordinates monthly safety checklists and monthly safety meetings with entire team.
- Implement strategies to maximize occupancy rates, minimize delinquencies and increase revenue while working within company guidelines.
- Facilitates weekly team meetings and training seminars as requested.
- Conducts 4-sided home inspections daily to inspect the physical condition of the interior and exterior buildings and grounds. All homes in the community should be inspected at least twice a year.
- Supervises Maintenance team to coordinate repairs and/or upgrades as needed to provide continued enjoyment for the residents.
- Reinforces architectural guidelines and community standards to maintain a cohesive appearance throughout the community.
- Facilitates application screening and prospective residency applications.
- Coordinates with legal team to perform evictions.
- Completes various daily, weekly and monthly reports in timely and accurate manner - employing accurate record keeping and adherence to financial goals.
- Supports leasing and sales activities, as needed, including customer needs, open houses, resident activities, inspections on home inventory as well as enhancing community visibility and referrals.
- Develops and maintains positive relationships with community residents by engaging with residents and ensuring their needs and concerns are addressed promptly and professionally.
- Organizes, attends and monitors resident events.
- Stays informed about relevant industry standards, regulations and market trends - making recommendations for operational improvements and maintaining a competitive edge.
- Assist in creating print collateral, including brochures, flyers, and property signage, ensuring alignment with branding guidelines.
- Coordinate the production and distribution of marketing materials for sales, rentals, events, open houses, and community outreach initiatives.
- Collaborate with the team to develop and implement promotional campaigns targeting key demographics. Qualifications Education & Experience
Minimum Education:
High School or GED equivalent.Minimum Experience:
3 Years of on-site management including supervisory responsibility.Minimum Field-of-Expertise:
Residential/multi-family property management experience.Preferred Field-of-Expertise:
Manufactured home community management experience.- Valid driver's license and good driving record required.
- Property Management software experience preferred, but not mandatory. Skills & Abilities
- 3+ years of experience in customer service management
- 1+ years of experience in sales management
- Strong verbal and written communication skills
Management Skills:
Team Building, Coaching, Decisiveness, Leadership, Motivation, Planning and Organizing, Decision Making, and Conflict Management and Resolution.- Good organizational and technological skills
- Rent Manager or other property management software experience helpful.
- Sales Commissions available