Assistant Community Manager The Eagle Point Companies - 3.1 Mishawaka, IN Job Details Full-time $18 - $20 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Customer communication Fair Housing Act Property management tools Email customer support In-person customer service Filing Administrative experience High school diploma or GED Phone customer support Affordable housing management Resident rapport building Property management company experience Organizational skills Housing assistance programs Property management Time management Full Job Description Job description: Assistant Community Manager - Property Management We are seeking an Assistant Community Manager to join our team with deep affordable housing experience and strong administrative skillset. If you are passionate about affordable housing and seek a quality work experience that supports training and growth, please apply today. This dynamic, hands-on position is responsible for ensuring legendary customer service, compliance, exceptional resident collections, and active leasing support. Eagle Point Management (EPM), a national property management company and equal opportunity employer, is a best-practices, best-place-to-work company founded on the core values of quality, respect, professionalism, and integrity.

Summary:

Responsible for the following: Work with prospective residents and assist in leasing efforts Maintain and control confidential files and records Maintain waiting list for housing and determine applicant eligibility Prepare initial eligibility documentation, rent calculation, and lease documentation. Verify income, assets, medical or unusual expenses Assist with annual recertifications, as well as computing any interim rent changes. Assist participants with all paperwork related to housing rental assistance Enters data in OneSite generating rent and utility allowance

Necessary Skills:

Ability to effectively address the needs of current and future residents in a friendly and professional manner Ability to handle a high volume of calls and email with timely responses Affordable housing compliance experience Clear written and verbal communication skills Strong organizational skills and attention to detail Strong Office skills Honest communication with supervisor and main office accounting staff Knowledge of RealPage / OneSite, or similar management software

Fair Housing Law/Practices Education:

High School Diploma (or equivalent)

Specialized Experience:

Property Management experience: 2 years (Required)

LIHTC/HUD

experience: 2 years (Required)

Certificates and Licenses:

Valid driver's license and means of transportation

Knowledge, Skills and Other Abilities:

Knowledge of MS Outlook, Word, and Excel Ability to interact effectively with residents, vendors, and contractors Ability to thrive and make decisions in a fast-paced environment Attention to detail, high level of accuracy, strong sense of urgency and solid time management Honest, trustworthy, and able to maintain strict confidentiality Solid work ethic

Respectful Job Type:

Full-time Salary:

Commensurate with experience.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Property management: 2 years (Required) LIHTC / Section 8: 1 year (Required)

Work Location:

In person