Coworking Community Manager & Administrative Coordinator

Position Summary The Community Manager & Administrative Coordinator is responsible for creating a welcoming, collaborative environment for members while supporting the daily operations of a nonprofit coworking space. This position serves as the primary point of contact for members, visitors, and community partners and provides administrative support to the Executive Director and organizational leadership. The ideal candidate is friendly, organized, adaptable, and enjoys working with entrepreneurs, nonprofits, remote professionals, and community organizations. This role requires someone who is equally comfortable providing exceptional customer service, coordinating events, managing office operations, and assisting with administrative tasks. Key ResponsibilitiesCommunity & Member Engagement Welcome members, guests, and prospective members with professionalism and hospitality. Serve as the primary point of contact for member questions, requests, and concerns. Conduct tours for prospective members and explain membership options and amenities. Coordinate member onboarding, orientation, and workspace access. Foster a positive, inclusive, and collaborative community by connecting members and encouraging networking opportunities. Support member retention through regular communication and relationship building. Facility & Office Operations Ensure the coworking space is clean, organized, welcoming, and fully operational. Coordinate office supply ordering and inventory. Monitor shared spaces, meeting rooms, and common areas. Report maintenance needs and coordinate with vendors when necessary. Assist with technology setup and troubleshoot minor office equipment issues. Events & Community Programming Coordinate educational workshops, networking events, and member appreciation activities. Manage event logistics, registrations, room setup, and vendor communication. Promote events through email, newsletters, social media, and member communications. Encourage member participation and gather feedback to improve future programming. Administrative Support Provide administrative assistance to the President/CEO. Answer phones, respond to emails, and greet visitors. Maintain calendars, meeting schedules, and conference room reservations. Prepare correspondence, reports, meeting agendas, and presentation materials. Maintain electronic and paper filing systems. Assist with data entry, recordkeeping, and database maintenance. Support board meetings by preparing materials and taking meeting minutes as needed. Assist with processing invoices, memberships, and basic financial documentation in coordination with the organization's finance staff or bookkeeper. Membership & Organizational Support Maintain accurate membership records and contact information. Assist with membership billing and renewals. Track occupancy, meeting room usage, and membership statistics. Support fundraising events, volunteer activities, and community partnerships. Assist with grant-related documentation and program reporting as assigned. Qualifications Associate's or Bachelor's degree in Business, Communications, Nonprofit Management, Hospitality, or a related field, or equivalent experience. Two years of experience in office administration, customer service, community engagement, nonprofit operations, or hospitality preferred. Strong organizational and time-management skills. Excellent written and verbal communication abilities. Demonstrated ability to manage multiple priorities with attention to detail. Friendly, professional, and service-oriented approach. Proficiency with Microsoft Office and common office technology. Experience with CRM or membership management software is a plus. Desired Skills Customer service and relationship building Office administration Event planning and coordination Calendar and records management Social media and newsletter communication Problem solving and adaptability Collaboration and teamwork Basic budgeting and financial recordkeeping Nonprofit or community engagement experience Physical Requirements Ability to move throughout the coworking space and assist with event setup. Occasionally lift or move supplies weighing up to 25 pounds. Ability to work occasional evenings or weekends for community events. Success in This Role Success in this position means creating an environment where members feel welcomed, supported, and connected while ensuring the coworking space operates efficiently. The Community Manager & Administrative Coordinator helps strengthen the nonprofit's mission by building meaningful relationships, providing excellent service, supporting organizational administration, and contributing to a vibrant and engaged community. Reporting Relationship Reports to the President/CEO. Employment Status Full-time, non-exempt (or exempt, depending on organizational structure and applicable labor laws).

Pay:

$20.00 - $24.00 per hour

Benefits:

Paid time off Professional development assistance

Work Location:

In person