Assistant Property Manager Fulson Asset Management - 4.0 Kansas City, KS Job Details $18 an hour 14 hours ago Qualifications Property rent collection Customer follow-ups Staff supervision Resident conversation engagement Phone communication Property supervision Safety regulations Basic math Greeting customers Filing Client file management De-escalation techniques Conflict de-escalation Mid-level Compliance with security regulations Microsoft Office High school diploma or GED Hazard identification and correction Property management company experience Data entry Organizational skills Facilities maintenance customer service Typing Physical safety enforcement Escalation handling Team motivation (leadership skill) Communication skills General management Physical security emergency response Coordinating resident events Full Job Description

ESSENTIAL FUNCTIONS

Provide support to staff to encourage teamwork and lead by example in creating a harmonious environment. Participate in training in order to comply with new or existing laws. Comply with federal, state and company policies, procedures and regulations. Demonstrate an ability to support and contribute to property team. Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem. Assume Manager's duties/authority in absence of immediate supervisor in accordance with company and community guidelines. Distribute all company or property-issued notices. Accept rental payments and returns receipt if requested. Take part in unit visits as needed to maintain property and facilities. Greet prospective applicants. Orient new residents to community. Ensure current resident files are properly maintained. Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, etc.). Ensure all paperwork is accurate, complete and submitted on a timely basis. Distribute and follow-up on renewal notices. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to tenants on all matters. Maintain open communication with Property Manager and Property Maintenance. Contribute to cleanliness and curb appeal of the community on ongoing basis. Assist in planning tenant functions. Attend functions and participate as host for any functions as directed by the Property Manager. Enforce policies of the community. Ensure that unsafe conditions are corrected in a timely manner. Direct all to follow a "safety first" principle. Protect Applicant/Resident Files. Follow EIV System Security Policy. Process annual recertifications. Complete maintenance requests in a timely manner. Handle on-call duties in absence of the manager; Ability to work overtime as needed.

QUALIFICATIONS EDUCATION/CERTIFICATION

High School Diploma or equivalent.

REQUIRED KNOWLEDGE

Knowledge of property management housing regulations.

EXPERIENCE REQUIRED

Prefer at least 2 years of experience in property management,

SKILLS/ABILITIES:

Customer service skills, communication skills, multi-tasking, attention to detail, organization, telephone skills, data entry, flexibility, ability to work under deadlines to meet goals, MS Office, employee management.

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

Revision Date:

12/20/2016 Assistant Property Manager Page 2

TALKING:

Ability to speak effectively and communicate clearly

AVERAGE HEARING

Able to hear average conversations

REPETITIVE MOTION

The employee is regularly required to sit and type continuously throughout the day

FINGER DEXTERITY

The employee is regularly required to use hands to type.

AVERAGE VISION

Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

PHYSICAL STRENGTH

The employee must occasionally lift and/or move up to 15 pounds.

WORKING CONDITIONS

General office environment. Quiet surroundings. Adequate lighting. Will also spend time at various locations on the property as needed.

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION REASONING ABILITY

Ability to deal with a variety of variables under only limited standardization.

MATHEMATICS ABILITY

Ability to add, subtract, multiply and divide in all units of measure using whole numbers and common fractions.

LANGUAGE ABILITY

Ability to read, analyze, and interpret work-related documents. Ability to communicate clearly.