Assistant Property Manager VPG Enterprise New Orleans, LA Job Details Full-time 20 hours ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Computer operation Customer communication Customer relationship building Property management tools In-person customer service High school diploma or GED Property management company experience Productivity software Full Job Description

SUPPORT THE TEAM. SERVE THE RESIDENTS. KEEP IT RUNNING.

At VPG, our Assistant Property Managers are the glue that holds day-to-day operations together. We're looking for an organized, detail-oriented team player who can support every side of the property — administrative, financial, leasing, and resident service — while helping the Property Manager keep things running smoothly. You'll be a trusted right hand on-site: managing records and reporting, coordinating vendors and maintenance, supporting leasing and move-ins, and making sure residents get prompt, professional service. This is a role for someone who thrives on structure, takes pride in getting the details right, and is ready to grow into bigger property management responsibilities. If you're organized, resident-focused, and looking to build a career in property management, let's talk. Why Join the Property Team at VPG? Hands-on experience — Get exposure to every side of property operations, from leasing to compliance to financials. Growth path — Build the skills and track record to grow into a Property Manager role. Supportive structure — Work closely with an experienced Property Manager who will mentor and develop you. Meaningful work — Be the person residents and vendors count on to get things done right.

What You'll Do:

Supervisory Responsibilities:

Provide day-to-day guidance and support to leasing staff, maintenance technicians, and/or temporary employees as assigned. Support the Property Manager in mentoring and coaching junior team members. Escalate property concerns, resident issues, or operational risks to the Property Manager when necessary. Serve as a point of contact in the absence of the Property Manager for routine operational matters. Promote professionalism, accountability, and teamwork within the property team.

Duties & Responsibilities:

Assist with the preparation of reports, correspondence, and other administrative documents. Maintain accurate resident files and property records. Coordinate and schedule property inspections, maintenance activities, and vendor appointments. Ensure professional and proactive communication with vendors and rental assistance agencies. Assist with rent collection and delinquency management efforts. Process invoices and vendor payments accurately and in a timely manner. Assist with monthly reconciliation of accounts and financial reporting. Respond to resident inquiries and complaints promptly and professionally. Assist with resident move-in and move-out procedures. Organize and participate in resident events and community-building activities. Receive and process resident maintenance requests, dispatching work orders to appropriate personnel. Follow up on completed work orders to ensure resident satisfaction. Conduct routine property inspections to identify maintenance needs and safety hazards. Assist with property marketing and advertising efforts. Conduct property tours and answer leasing inquiries from prospective residents. Prepare lease agreements and related documentation. Assist with ensuring compliance with all applicable laws, regulations, and VPG Management policies. Maintain accurate records of property inspections, maintenance activities, and compliance documentation. Assist with the preparation and submission of required regulatory reports, including ensuring compliance with Low-Income Housing Tax Credit (LIHTC) regulations where applicable. Assist in coordinating team meetings and training sessions to ensure all team members are informed and aligned with property goals. Facilitate communication between departments to ensure seamless operations. Perform other duties and special projects as assigned.

Requirements:

Strong customer service and interpersonal communication skills. High attention to detail and organizational accuracy. Ability to manage multiple priorities in a fast-paced environment. Working knowledge of property management operations, leasing, and resident relations. Proficiency with property management software and Microsoft Office applications. Strong written and verbal communication skills.

Preferred Experience:

High school diploma or equivalent required; Associate's or Bachelor's degree preferred. Prior experience in property management, leasing, administration, or customer service required. LIHTC or affordable housing experience preferred, or willingness to obtain training.

What Success Looks Like:

The Property Manager has a reliable partner who keeps daily operations organized and on track. Residents receive prompt, professional service and their concerns are resolved quickly. Property records, files, and compliance documentation are accurate and audit-ready. Work orders and vendor coordination happen smoothly and on schedule. Leasing, move-ins, and move-outs are handled efficiently and professionally. The property team operates with accountability, structure, and a strong sense of teamwork.

Physical Requirements:

Ability to sit, stand, walk, and conduct property inspections. Reasonable accommodations will be made for qualified individuals with disabilities to enable them to perform the essential functions of this position. Ability to climb stairs and access all areas of the property. Ability to lift up to 25 pounds occasionally. Ability to operate standard office equipment and use computer systems. Ability to use a personal vehicle to get to and from the work site.

Job Type:

Full-time Benefits:

Car allowance 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

New Orleans, LA