A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
Dean College is a private, residential New England college grounded in a culture and tradition that all students deserve the opportunity to discover and exceed their greatest aspirations. A personal and transformative community since 1865, Dean tirelessly inspires our students to unimagined heights through personalized support and integrated delivery of academic, co-curricular, and experiential learning. Our graduates are lifelong learners who thrive in their careers, embrace social responsibility, and demonstrate leadership. Recognized as a Top Regional College by U.S. News & World Report for fifteenth consecutive years and named a College of Distinction for eleven consecutive years, Dean serves more than 1,000 full-time students and offers over 50 academic programs and specializations, as well as a robust schedule of continuing studies and certificate programs throughout the year. Dean College is perfectly situated in Franklin, Massachusetts, which is conveniently located between Boston and Providence, Rhode Island, and is accessible to Boston by commuter rail. The Dean College/Franklin rail station is only a five-minute walk from campus. Approximately 90 percent of the College's student population lives on campus and Dean provides a supportive academic environment that thrives on hands-on engagement and exceptional teaching. This community-wide commitment of always going the extra mile for students is known as The Dean Difference. Outside of the classroom, students participate in 16 athletic teams and more than 40 on-campus groups and organizations. Ninety-six percent of our bachelor's degree students are employed or enrolled in graduate school within 12 months of graduation. Alumni are hard at work in top-ranked graduate programs and are employed by organizations such as Universal Studios, Dell Technologies, Liberty Mutual, Kraft Sports + Entertainment, the Boston Ballet, and more. What is The Dean Difference? The Dean Difference isn't any one thing. It's not a program or a professor. It's not a single class or a club. It's the way our academic support networks and community overlap, interweave, and magnify each other. Our difference unites us. It's our secret formula. It's the nucleus around which we orbit. It isn't one thing, it's everything.
Job Description:
The Assistant of Student Conduct & Community Standards provides leadership and oversight for a comprehensive, student-centered conduct program grounded in equity, accountability, and community engagement. This role oversees the administration of the student conduct process and educates students, faculty, and staff on community standards, behavioral expectations, and resolution procedures. The Assistant Director is responsible for implementing and maintaining conduct policies and procedures in alignment with applicable laws, regulations, and higher education best practices, while supporting educational initiatives that promote student learning, restorative practices, and a culture of respect and inclusion. Through these efforts, the Assistant Director contributes to the College's commitment to student development, ethical decision-making, and a safe, inclusive campus community.
Expected salary range:
$58,000-$62,000 per year, commensurate with experience. The College also offers a comprehensive benefits package, including health insurance, retirement contributions, and generous paid time off. The position includes a live-on requirement. The Assistant Director will be provided with an unfurnished campus house adjacent to campus. Utilities are included, and a meal plan is provided when the dining center is open. Applications may be considered until the position is filled. Priority will be given to applications received by September 9, 2026.
Position responsibilities include:
Provide oversight of the student conduct process, including training and ongoing development for hearing officers on community standards, adjudication procedures, and equitable decision-making practices. Lead the administration of all student conduct cases to ensure a coordinated, student-centered response to concerns. Serve as a primary investigator for cases referred through the community standards process, including those that may result in suspension or dismissal. Oversee the investigation and resolution of sexual misconduct cases involving students, serving as an investigator or hearing officer as appropriate. Manage the student conduct database (Maxient), including incident report processing, case management, user administration, and record maintenance; coordinate timely communications with students, families, and campus partners as appropriate. Support the ongoing review and revision of the Code of Student Conduct and related procedures, ensuring alignment with current laws, best practices, and institutional priorities. Provide oversight of student conduct cases, including case management support and training for Residence Life staff. Assist with the development and implementation of proactive, educational initiatives that promote student learning and well-being, including alcohol and other drug education, sexual and interpersonal violence prevention, and programs that reinforce community values. Deliver training on student conduct protocols to Resident Advisors, Resident Directors, Administrators-on-Call, and Campus Police & Safety, with additional sessions for other campus partners as needed. Participate year-round in the weekly Administrator On-Call rotation, serving as the overnight point person for student and campus crises. Other duties as assigned and/or required.
Requirements:
Master's degree in Higher Education, College Student Personnel, or a related field required. Minimum of 3 years of recent experience in student conduct, residence life, or related student affairs roles. Experience as a hearing officer with proficiency in conflict resolution and mediation. Maxient judicial software experience (Level 5) preferred. Committed to advancing student growth while fostering an inclusive, equitable, and culturally responsive campus community. Strong written and oral communication, technological proficiency, and attention to detail. Knowledge of federal and state compliance, including Title IX. Committed to fostering an inclusive, equitable, and culturally responsive campus community. Display demonstrated aptitude for crisis intervention, conflict resolution, and mediation. Demonstrates leadership, strategic decision-making, and effective time management. Highly organized and able to perform under pressure in a fast-paced environment. Willingness and ability to participate in an on-call rotation and respond to campus emergencies, including evenings, weekends, and holidays, as required. Ability to reside on campus and maintain availability for crisis response and student support outside of traditional business hours. Must be available to work nights and weekends.
Additional Information:
Dean College is committed to equal employment opportunity and does not discriminate against applicants or employees on the basis of race, color, religion, religious creed, national or ethnic origin, ancestry, sex, sexual orientation, gender identity or expression, pregnancy or pregnancy-related condition, age, disability, genetic information, veteran status, marital status, or any other status protected by applicable law. This commitment applies to all employment practices, including recruitment, hiring, promotion, compensation, benefits, professional development, continuation of employment, and other terms and conditions of employment. The College prohibits discrimination, harassment, and retaliation in violation of applicable law or College policy. Dean College is committed to maintaining a welcoming and respectful workplace and to providing equal opportunity to all qualified applicants and employees.
Application Instructions:
Please submit your Resume/CV, Cover Letter, all unofficial transcripts; and contact information of three references. (
PLEASE NOTE:
Applications that are incomplete will not be considered).
Note:
After submitting your resume/CV, the subsequent page gives you instructions that enable you to upload your Cover Letter and any additional documents. See the FAQ for using our online system. Please contact us if you need assistance applying through this website. Returning Applicants - Login to your Dean College Careers Account to check your completed application or upload additional documents.