Residential & Bulk Dispatcher / Supervisor

Residential & Bulk Dispatcher / Supervisor Superior Waste and Recycling - 1.0 Worcester, MA Job Details Full-time $58,000 - $62,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Management Dispatching Maintenance task scheduling Single-shift scheduling Rotation scheduling Full Job Description Superior Waste & Recycling is seeking a reliable and organized Residential & Bulk Dispatcher / Supervisor to oversee daily trash and bulk pickup operations. This role is responsible for supervising crews, coordinating routes, and ensuring efficient service delivery across residential and bulk pickup programs. This is a full-time position with an expected schedule of 6:30 AM - 3:30 PM Monday-Friday (very occasional Saturdays will be required.) Key responsibilities Supervise residential trash and bulk pickup operations Coordinate and manage daily dispatching of drivers and crews Oversee residential trash routes operating 6 days per week Ensure efficient service across Worcester and surrounding towns Manage bulk item and mattress pickup services throughout central Massachusetts and New England Monitor productivity, service quality, and route completion Operating Oversight Bulk pickup crews: Supervise teams consisting of 3 drivers, 3 helpers, and 3 trucks Oversee services including Curbside pickup House cleanouts Transfer station pickups (mattresses, tires, etc) Light demolition work Residential trash operations Supervise 1 driver and 1 truck Manage approximately 400-500 weekly stops Qualifications Bilingual a plus (English and Spanish) 1-3 years of working with trucks and/or industrial equipment Strong customer service skills Excellent problem-solving skills Ability to manage multiple crews and priorities in a fast-paced environment

Compensation & Benefits Salary:

$58,000 - $62,000/year Health Insurance Dental & Vision 401(k) matching

PTO Pay:

$58,000.00 - $62,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person