AA degree and 4 years related experience required or
BA degree and 2 years related experience required or
Master's degree and 1year related experience required
Two years' experience supervising others required for external candidates.

Responsibilities

Demonstrate an understanding and commitment to Penn-Mar's Leadership Philosophy, which includes weekly 1:1 meeting with direct reports
Responsible to hire, train, onboard, provide oversight and feedback to Residential Supervisors in the execution of their duties and also all DSPs within their assigned programs
Complete 6 month and annual performance reviews for Residential Supervisors and review and approve all DSP performance reviews within their assigned programs, fostering a culture of feedback and accountability within the program
Be knowledgeable about current policies and procedures and ensure team members are adhering to policies and procedures
Maintain professional relationships with all stakeholders, including the families of those supported
Ensure team members working in programs are qualified and trained
Be present in programs each week at various times and days to connect with various team members and interact with people supported
Monitor, review and approve direct reports timesheets and PTO within required timeframes
Review timesheets of all DSP's who work within their assigned program, within required timeframes
Maintain confidential information and exercise discretion
Participate in self-development activities or training
Be alert and orientated during scheduled shifts ensuring that all responsibilities are met
Schedule and lead department team meetings
Attend and actively participate in Program Manager and Residential Supervisor meetings or other required meetings and communicate information with team members as appropriate
Create and demonstrate a culture of appreciation within teams
Facilitate organizational training as an adjunct training when deemed appropriate
Provide Direct Support within assigned programs, if appropriate scheduled coverage is not available, specifically when the Residential Supervisor position is vacant or on leave and unable to assure appropriate coverage
Actively on-call for assigned programs unless delegated to another manager
Actively participate and in organizational initiatives/change workPerson Centered Approach
Support people to identify and live out their goals and dreams
Foster the informed decision-making process, through education, experience, and exposure and provide active support
Facilitate the completion of Personal Outcome Measures (POMS) survey for everyone they support and encourage teams to use the information gatd to support people to meet their personal outcomes
Facilitate the completion of Assistive Technology assessment and encourage people supported and teams to utilize Assistive Technology to better meet their personal outcomes and support greater independence.

Incident Management

Follow all incident reporting based on state requirements, by the required timeframe and within the appropriate system. Report applicable incidents to assigned entities as required by regulations (i.e. Standing Committee, APS, families, legal guardians etc.
Ensure all incidents that require investigation are started and finished within the required timeframe
Ensure target team members are suspended/separated from supporting people, if applicable for the reported incident
Ensure the health and safety of individuals immediately following incidents and tafter
Ensure supervisor is informed of all incidents in a timely manner
Actively participate in all Admin Reviews for incidents in which they file and/or must finalize
Follow through on all corrective actions identified in the Admin Review or incident closure process
Obtain Certified Investigator Training/Certification and complete investigations when needed.

Assessment Process

Ensure annual meetings occur within the required timeframe
Attending annual PCP/ISP meeting, guaranteeing completion and distribution of all paperwork prior to the meeting (i.e. assessments, POM's Assistive Technology reviews) and ensuring all team members understand and implement PCP/ISP as outlined
Review completed PCP/ISP whenever new updates are available for accuracy
In Maryland, audit the supports and associated units in each plan in LTSS for accuracy
Monitor completion of any quarterly or monthly paperwork requirements as it relates to the PCP/ISP
Update assessments/PCP and request updates to ISP whenever significant changes occur with the type of support someone requires
Prepare for and actively participate in SIS meetings for people within their assigned caseloads. Ensuring that the SIS assessor is accurately receiving information and then compare the completed SIS to meeting notes to ensure the supports that individuals require are accurately reflected in the SIS.Compliance
Remain up to date and ensure all team members are trained on the changes to an individual's PCP/ISP and individual specific training
Guarantee all individual specific protocols, nursing plans, behavioral plans, and other individual specific information pertaining to someone's support needs is accurate, revised annually or when necessary
Ensure all other mandatory trainings and certifications are completed in the required timeframe for yourself and all DSPs in your assigned programs
Ensure completion of daily service notes, daily attendance, and other required documentation by DSP's. Provide feedback and re-training when necessary
Monitor that all team member injuries are immediately documented and reported to the appropriate HR representative
Complete monthly site assessments and ensure a plan of correction is complete and implemented, following up when necessary
Ensure homes and vehicles are well maintained, and request assistance from other support departments if needed
Actively participate in all licensing reviews
Advocate for the health and safety of people supported, ensuring all required appointments are completed within needed timeframe, which includes any follow-up or recommendation
Communicating with medical personnel during hospitalizations/rehab to ensure medical needs are met are during their stay and upon dischargeFinancial Oversight
Advocate and help establish a yearly budget for each program
Work within program budget, review weekly worked reports and monthly financial statements to.

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