Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
CI
CASA INC
Community Defense & Rapid Response Manager
Career Insights for Residential Community Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Maryland data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$70,970 / year median in Maryland
+11% projected growth
Job Description
WE ARE CASA & CASA IN ACTION SYNOPSIS
We Are CASA's mission is to create a more just society by building power and improving the quality of life in working-class: Black, Latino/a/e, Afro-descendent, Indigenous, and Immigrant Communities. Our vision is rooted in the collective power of our community, our inclusive, permanent, member-led movement radically transforms communities and systems to ensure the needs, dreams, and aspirations of members are fully met as we strive for justice and full liberation at home and in solidarity with others across the world. We Are CASA has a sister organization, CASA in Action, a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code. Although We Are CASA and CASA in Action share a common goal of supporting immigrants and low-income people in Maryland, Pennsylvania, Virginia, and Georgia, they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.DEPARTMENT SYNOPSIS
We Are CASA's Services Division anticipates and responds to the needs of Black, Latino/a/e, Afro-descendent, Indigenous, and Immigrant communities, strengthening and building power among these communities for long-term impact. Our work includes designing, selecting, and utilizing service provision models that promote community asset building, reverse trends that negatively impact outcomes for our communities, and organize collective action to address the root causes of those negative outcomes. Our approach includes community education to raise awareness about disparities impacting the community; navigation and screening to connect individuals and families to critical resources available in the community and/or through government resources; and the delivery of a variety of services provided directly by the organization. These services are provided intentionally and in alignment with broader advocacy and organizing goals. The Division includes the five major service departments atWe Are CASA:
Legal; Health and Human Services; Community Economic Development; Education; and Immigrant Integration, working collaboratively across We Are CASA's footprint.POSITION SUMMARY
The Community Defense & Rapid Response Manager will play a key leadership role within We Are CASA's Services Division, responsible for the daily management, coordination, and oversight of the organization's community defense efforts related to immigration enforcement. This position serves as the central point of integration across services, community organizing, and advocacy, to ensure timely, coordinated, and effective responses to immigration enforcement, both at an individual level and broader systemic level. Among other responsibilities, the Manager will supervise staff engaged in community defense activities, coordinate Know Your Rights (KYR) education, oversee our detention intake systems, monitor enforcement trends, strengthen partnerships with community organizations and mutual aid groups, supervise cross-departmental staff, and ensure that our community defense systems operate efficiently and consistently, working collaboratively with staff from across We Are CASA's footprint. This is a grant-funded position; continued employment is contingent upon continued funding. This position is eligible to work from CASA's Multicultural Center in Hyattsville MD, CASA's Baltimore Welcome Center in Baltimore, MD, or CASA's Rockville Welcome Center in Rockville, MD.ESSENTIAL RESPONSIBILITIES
Manage the daily operations of the organization's Community Defense and Rapid Response Program related to immigration enforcement Develop, maintain, and improve program procedures, protocols, and goals, including emergency coverage plans, after-hours, weekend, and high-volume response procedures to ensure effective and timely responses Oversee and coordinate intake, triage, response, referrals, and follow up for reports, while maintaining confidentiality and data security Supervise and support staff, volunteers, and interns across various departments, modeling and promoting training, collaboration, wellness, and trauma-informed practices Lead community education efforts by coordinating Know Your Rights (KYRs) sessions and ensuring educational materials and information remain current and distributed regularly across programs Analyze enforcement trends, patterns, and data emerging from individual cases to inform concrete recommendations for advocacy, organizing, litigation, program evaluation, improvement, and fundraising Build and maintain relationships with community organizations, coalitions, and mutual aid groups, serving as the primary staff liaison as assigned Represent We Are CASA in external spaces such as coalitions, media appearances, and public events Support organizational strategy by engaging in advocacy benefits working-class Black, Brown, Immigrant, Afrodescendant, and Indigenous, while expanding We Are CASA's activist and membership base Other duties as assigned by the Chief of ServicesEDUCATION/CERTIFICATION/LICENSURE
Bachelor's degree or minimum of three years of experience performing related work. Valid U.S. Driver's License and a reliable vehicle.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
Bilingual/multilingual, English and Spanish; French is a plus. 3+ years of relevant experience in nonprofit programs, immigration services, community organization, legal services, or another related field. Knowledge of U.S. immigration enforcement and detention system. Strong commitment to being informed and guided by Racial Justice, Equity & Inclusion (RJEI) principles in all aspects of work and leadership. Deep commitment to immigrants' rights, including experience working with the immigrant community Well-organized with ability to work independently under minimal supervision, managing multiple projects Experience supervising staff or coordinating teams across areas or disciplines Ability to remain calm and exercise sound judgment in fast-paced and/or crises situations Experience maintaining case management systems and advanced proficiency in basic computer programs (Microsoft Office suite, etc.); knowledge of Salesforce is a plus Excellent oral and written communication skills, including in advocacy and public communication Strong interpersonal communication, conflict resolution, and negotiation skills Ability to travel, as requiredCOMPENSATION
$67,500- $75,000 if working from Hyattsville. $67,500
- $75,000 if working from Baltimore. $67,500
- $75,000 if working from Rockville.