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SMG Property Management

Leasing Manager

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What they do

A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.

$66,319 / year median in Michigan

+8% projected growth

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Job Description

Leasing Manager We are seeking a motivated and customer-focused Leasing Manager to join our team at our conventional multi-family community. This position is ideal for an experienced leasing professional who enjoys building relationships, delivering exceptional customer service, and supporting the daily operations of a thriving apartment community. Responsibilities Serve as the primary point of contact for prospective and current residents. Conduct apartment tours, process leases, renewals, and move-ins. Build strong resident relationships and support resident retention efforts. Coordinate resident events and community engagement activities. Assist with resident ledgers and other administrative and financial tasks. Create and maintain Excel spreadsheets, Word documents, and reports. Answer phones, respond to resident inquiries, and provide outstanding customer service. Support the Property Manager with day-to-day office operations. Ensure compliance with Fair Housing and company policies. Qualifications 2+ years of leasing, property management, customer service, or sales experience. Strong communication, organization, and phone skills. Proficiency in Microsoft Excel and Word. Experience with property management software (AppFolio preferred). Knowledge of Fair Housing regulations. Positive attitude and a commitment to providing exceptional resident experiences. Benefits 401(k) with company match
Paid Time Off Employee Discount Work Location:
In Person Pay:
$23.00 - $25.00 per hour
Work Location:
In person