Property Manager (Condominium/HOA Portfolio)
Gardner Management Company Inc
Kalamazoo, MI (In Person)
Full-Time
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Job Description
Experienced Property Manager (Condominium / HOA Portfolio) Job Description Position Summary We are seeking an experienced Property Manager to oversee a portfolio of condominium and homeowners associations (HOAs). This role is responsible for the day-to-day operational, financial, administrative, and customer service functions of assigned communities. The ideal candidate is highly organized, proactive, professional, and skilled in managing board relationships, vendors, budgets, maintenance projects, and homeowner communications. The Property Manager serves as the primary liaison between association boards, residents, vendors, and the management company while ensuring each community is maintained in accordance with governing documents, budgets, and applicable regulations. Key Responsibilities Community & Board Management Serve as the primary point of contact for assigned condominium and HOA boards. Prepare for and attend board meetings, annual meetings, and committee meetings, including agenda preparation and meeting follow-up. Provide guidance to boards regarding governing documents, policies, procedures, and best practices. Implement board directives and association policies. Property Operations Conduct regular site inspections to ensure community standards and maintenance expectations are met. Coordinate routine maintenance, repairs, landscaping, and capital improvement projects. Manage vendor relationships, bids, contracts, and performance. Respond promptly to emergency maintenance situations as needed. Financial Oversight Assist with preparation and administration of association budgets. Review monthly financial reports, invoices, reserve expenditures, and delinquency reports. Monitor expenses to ensure adherence to approved budgets. Coordinate reserve studies and long-term maintenance planning. Resident Relations Maintain professional and responsive communication with homeowners and residents. Address homeowner concerns, rule violations, architectural requests, and service issues. Draft and distribute community notices, newsletters, and correspondence. Compliance & Administration Ensure compliance with association governing documents and applicable local/state laws. Maintain accurate association records and documentation. Oversee insurance claims, legal correspondence, and compliance matters when applicable. Coordinate with legal counsel, accountants, and other consultants as needed. Qualifications 3+ years of condominium or HOA property management experience required. Portfolio management experience strongly preferred. Knowledge of HOA governing documents, association operations, budgeting, and vendor management. Strong organizational, multitasking, and problem-solving abilities. Excellent written and verbal communication skills. Proficiency with property management software and Microsoft Office. Ability to manage multiple communities and priorities effectively. Valid driver's license and reliable transportation. Preferred Qualifications CMCA, AMS, PCAM, or equivalent industry certification preferred. Experience managing capital projects and reserve planning. Understanding of fair housing regulations and association law. Compensation & Benefits Competitive salary based on experience Health, dental, and vision insurance Paid time off and holidays 401K Professional development and certification support Mileage reimbursement (if applicable)
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