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Northwood Children’s Services

Hands of the Ancestors Supervisor

Career Insights for Residential Community Manager

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What they do

A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.

$66,660 / year median in Minnesota

+13% projected growth

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Job Description

The Hands of the Ancestors Supervisor provides leadership, guidance, and oversight for a 6-bed residential program serving Native American teenage girls. This position is responsible for creating a safe, culturally grounded, and supportive environment that promotes healing, growth, and positive life outcomes. The Supervisor leads the daily operations of the program while coaching, mentoring, and developing staff to ensure high-quality, trauma-informed, and culturally responsive care. Primary responsibilities include planning, organizing, supervising, communicating, and coordinating all aspects of program operations to achieve organizational goals and meet the unique needs of the youth served. The Supervisor oversees staff scheduling, provides ongoing training and performance coaching, supports professional development, and fosters a collaborative, accountable, and mission-driven team culture. The Supervisor also provides leadership in case management oversight, ensuring individualized services are coordinated effectively and align with each youth's goals, cultural identity, and overall well-being. Working closely with Tahnahga Meyers, Cultural Director, the Supervisor helps integrate culturally relevant programming, traditional teachings, and Native values into the daily operations of the program, ensuring youth have meaningful opportunities to strengthen their cultural identity and connection to community. The supervisor collaborates with internal teams, community partners, families, and Tribal representatives to ensure services are holistic, culturally respectful, and strength-based. Additional responsibilities include monitoring program quality, maintaining compliance with organizational policies and licensing requirements, supporting crisis response, promoting continuous improvement, and serving as a positive role model for both staff and youth. The Supervisor is expected to uphold the mission and values of the organization while fostering an environment of respect, empowerment, cultural connection, and healing. This is an exempt leadership position within the organization and plays a key role in the successful implementation, operation, and continued growth of the Hands of the Ancestors 6-bed residential program Equal Employment Opportunity Northwood does not discriminate in employment opportunities or practices on the basis of race, color, creed, religion, sex, national origin, marital status, age, disability, sexual orientation, familial status, status with regard to public assistance, or membership or activity in a local commission. Mission Northwood Children s Services is looking to hire individuals who are committed to helping us fulfill our mission of building brighter futures for the children and the families we serve. We operate a full continuum of quality mental health treatment programs delivered by passionate, professional and highly trained staff. Vision Our vision is to provide the right service at the right time with a focus on integrated and continuous care. Values The children, first and foremost; Excellence in all that we do so we become the program of choice in each of the service areas we choose to operate; Provide every opportunity for children and their families to enrich their lives; To continue our rich history and legacy of professionalism and community service; To serve children and families with significant challenges and barriers. If not us, who? If not here, where?