Lead with purpose. Care with compassion. Make a difference every day. $800 Retention Bonus! $400 after 6 months $400 after 1 year Are you an experienced caregiver, Direct Support Professional (DSP), CNA, or healthcare professional who is ready to take the next step into leadership? Synstelien Community Services (SCS) is looking for someone who enjoys helping others—not only the individuals we support, but also the team members who care for them every day. As a Residential Direct Support Manager , you'll combine hands-on caregiving with front-line leadership. You'll work alongside your team providing direct support while coaching employees, coordinating services, and creating a home where both staff and the individuals we serve can thrive. If you enjoy building relationships, solving problems, encouraging others, and making a meaningful impact, we'd love to meet you. About Synstelien Community Services Since 1996, Synstelien Community Services has provided relationship-centered residential services to adults with developmental disabilities and other support needs throughout Fergus Falls. We're proud to be a family-owned organization that values compassion, teamwork, and genuine relationships.

Our philosophy is simple:

when we take great care of our employees, they can provide exceptional care to the people we serve. Our homes aren't facilities—they're homes. We believe every person deserves dignity, respect, independence, and opportunities to live a meaningful life. What You'll Do This is a hands-on leadership position that combines supervision with direct care. As a Leader, you'll: Coach, mentor, and support Direct Support Professionals Build a positive, respectful, and accountable team culture Coordinate staff schedules and ensure adequate coverage Train new employees and provide ongoing coaching Complete performance evaluations and support employee development Address employee concerns professionally and respectfully Ensure documentation, care plans, and program requirements remain accurate and compliant Communicate with healthcare providers, families, case managers, and other members of the support team Help solve daily challenges while maintaining a calm, organized environment As a Direct Support Professional, you'll: Assist individuals with daily living activities including bathing, dressing, grooming, meal preparation, medication support, and personal hygiene Promote independence and teach daily living skills Encourage participation in community activities and personal interests Provide companionship and emotional support Observe and report changes in health, behavior, or support needs Assist with appointments and transportation Help maintain a clean, safe, and welcoming home environment Respond appropriately in emergencies, including providing First Aid or CPR when needed What We're Looking For The ideal candidate is someone who: Enjoys helping people succeed Leads by example Communicates with kindness and professionalism Remains calm under pressure Can balance multiple responsibilities while staying organized Values teamwork and collaboration Believes every individual deserves dignity, respect, and opportunities to grow If you've been a Direct Support Professional and have found yourself naturally mentoring new staff or stepping into leadership, this may be the perfect next step in your career.

Qualifications Required:

High school diploma or GED Experience providing direct care in residential services, assisted living, home health, hospice, healthcare, or a related field Valid driver's license and acceptable driving record Ability to safely assist individuals with mobility needs CPR and First Aid certification (or willingness to obtain) Strong communication and interpersonal skills Ability to work independently and as part of a team

Preferred:

Previous supervisory or leadership experience Experience working with adults with developmental disabilities or mental health diagnoses Why Join SCS? At SCS, you'll find more than just a job—you'll find a career where your work truly matters.

We offer:

Family-owned, relationship-centered organization Supportive leadership that values your ideas and contributions Opportunity to lead your own team and make a meaningful impact Paid training and ongoing professional development Opportunities for career advancement Competitive wages Paid time off and benefits (where applicable) $800 retention bonus Rewarding work where no two days are the same Most importantly, you'll go home each day knowing you've helped improve someone else's life. Schedule Full-time position Includes a combination of weekday, evening, weekend, and on-call responsibilities as needed to support the home and team. Join Our Team If you're passionate about helping people, leading by example, and creating a positive environment where individuals and employees can succeed, we'd love to hear from you. Apply today and become part of a team that's been making a difference in our community since 1996.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Ability to

Relocate:

Fergus Falls, MN 56537: Relocate before starting work (Required)

Work Location:

In person