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Eighteen Capital Group
Assistant Community Manager Crown Heights
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Based on Missouri data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$64,509 / year median in Missouri
+14% projected growth
Job Description
Assistant Community Manager Crown Heights Eighteen Capital Group - 2.7 Gladstone, MO Job Details Full-time $18 - $21 an hour 3 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications In-person customer service Workplace dispute resolution Microsoft Office Driver's License OneSite Fax machines Tenant conflict resolution Resident rapport building Desktop applications Productivity software Faxing Full Job Description Assistant Community Manager for Eighteen Capital Group Eighteen Capital Group is a national multi-family real estate company headquartered in Kansas City MO. Eighteen Capital Group currently owns and manages 6948 apartment units spanning across 33 properties in 11 states. We are a growing company focusing on specifically value-add multifamily housing investments. Eighteen Capital Group is currently seeking an experienced Assistant Community Manager that radiates professionalism, that is hardworking, self-motivated, with excellent leadership capabilities to help develop and encourage a fantastic team. Eighteen Capital Group offers highly competitive compensation and full benefit packages including medical, dental, vision, 401(k) with employer match and a generous PTO policy. Primary Responsibilities and Objectives • Maintain accurate records of all community transactions and submit on timely basis (i.e., rent rolls, schedule billings, move-in/move-outs, etc.). Ensure that all monies due are collected. Assisting the Community Manager in gathering and compiling current market and economic information and preparing competitive and market analysis and market trends. Ensure that the electronic lease files are complete and that the lease and lease addendums are correctly executed. Maintain positive customer service attitude and provide world class customer service to all prospective and existing residents. Conduct inspections with residents at move-in/move-out Ensure that all service requests are recorded and communicated appropriately to service team manager or designee. Perform activities related to apartment rentals, move-ins and lease renewals, including generating and handling traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in procedures by the companies and policies and procedures. Train and motivate on-site staff to achieve operational goals of assigned community. In the absence of the Community Manager, assume the responsibilities of that role until the Community Manager returns or other arrangements are made. Essential Qualifications, Skills, and Education At least three years of related experience (leasing, sales, property management and general office), Knowledge of RealPage products preferred, including OneSite, Lead2Lease, and OpsTechnology. A clear understanding of all essential office equipment - fax machine, printer, PC, etc. Proficiency with Microsoft Office Suite and ability to quickly learn other software applications. Exceptional customer service abilities. Ability to communicate in a professional manner. Ability to handle conflict resolution with both resident and staff. Ability to prioritize, set, and meet deadlines.