Description:

CLASSIFICATION

student employee, work study

DEPARTMENT

Ketcham Center

REPORTS TO

Ketcham Center Director and Coordinators

FULL TIME/PART TIME

Part-Time SHIFT:

Varies includes nights and weekends

LOCATION

Trenton, Missouri-Main Campus Position Summary:

Ketcham Center Attendants are responsible for working with NCMC students and the public to provide customer service in a recreational center environment. Attendants also provide assistance with set-up/tear down and staffing for events and activities.

Essential Functions :

Duties and responsibilities include but are not limited to Greet members and provide assistance to customer requests Answer phone calls regarding inquiries about the Ketcham Center and assist with reserving rooms Set up individual membership accounts and provide membership information Monitor member sign-in and log Work concession stand at community events, basketball games, and recreational activities Work admissions gate at events, collect money and verify passes Assist in crowd control and flow as needed Set-up/tear down tables, chairs, equipment, and other prep as needed before and after events General housekeeping and cleaning Other duties as assigned

Requirements:

Qualifications:

Good work ethic and communication skills Individual that is task oriented and able to accomplish such tasks

Education :

High school diploma preferred

Experience :

Customer service experience preferred

Skills :

Ability to work with the public in a large setting; ability to work in large crowds; excellent customer service skills; basic computer skills and phone etiquette.

Physical Demands:

Able to lift up to 25 lbs.; moving about between floors, bleachers, and rooms, ascending and descending stairs; Ability to handle high noise levels; reaching, pulling, and pushing when setting up equipment, tables and chairs; able to do repetitive tasks; remain stationary at a desk for extended periods while working on a computer, answering phones, and dealing with the public.

Environmental Demands:

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