ARC Administrator

ARC Administrator Associa - 3.2 Arden, NC Job Details Full-time 3 hours ago Qualifications Meeting minutes Committee work Document review (document control) Office activity coordination Meeting transcription Customer inquiry handling Meeting scheduling Compliance documentation Meeting facilitation Physical document handling Project stakeholder communication Office record organization Full Job Description With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com. Job Description The ARB Administrator supports the Architectural Review Committee by managing the review process for property modifications, ensuring compliance with governing documents, and serving as a liaison between homeowners, the ARC, the HOA Board, and the community manager. This role ensures timely, consistent, and well-documented architectural decisions using software, while collaborating closely with the community manager. Requirements Application Management Receive, log, and track all architectural modification requests Review submissions for completeness before ARC review Enter and manage applications Communicate with homeowners regarding missing information or clarifications Coordinate with the community manager when needed to ensure smooth processing of applications Maintain organized digital and/or physical records of all applications ARC Coordination Prepare agendas and documentation for ARC meetings Distribute applications and supporting materials to ARC members Record meeting minutes and decisions Update decisions and statuses within software Manage meeting logistics and follow-ups Track voting outcomes and ensure proper documentation Compliance & Communication Notify homeowners of ARC decisions in a timely manner Manage communication and status updates Monitor approved projects for compliance with plans and guidelines Coordinate follow-up inspections when applicable Collaborate with the community manager on homeowner communications and issue resolution Respond to homeowner inquiries regarding guidelines and procedures Documentation & Recordkeeping Maintain architectural guidelines, rules, and application forms Maintain ARC Rules & Regulations and Forms for Board review and approval Ensure all updates are accurately reflected in digitized forms and workflows within the software Coordinate with the community manager to maintain consistency in records and processes Ensure records are accurate, up to date, and properly stored Administrative Support Assist with enforcement tracking related to architectural violations Generate reportsfor the HOA Board on ARC activity and trends Work collaboratively with the community manager Support special projects related to community standards We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.