Assistant Community Director-Crowne at Hickory Grove Crowne Partners, Inc.

• 4.3 Greensboro, NC Job Details Full-time $22
• $24 an hour 3 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance Flexible spending account Paid time off 401(k) 4% Match Paid housing Vision insurance 401(k) matching Life insurance Qualifications Microsoft Excel Fair Housing Act Property management tools Microsoft Outlook Administrative experience High school diploma or GED Property management bookkeeping Property management company experience Organizational skills Direct sales Multifamily properties Quality data entry Full Job Description Schedule In Office Monday to Friday 8:300 am•5:30 pm Rotating weekend schedule•Saturdays 10 am-5 pm ~Sundays 1pm-5pm Occasional after-hours office schedule Minimum of 40 hours per week Compensation $22.

00

• 24.

00 per hour, depending on experience and need for apartment Benefits On-site housing / partial apartment concession 15 days of PTO with increments at milestone anniversaries 12 Paid Holidays 401(k) matching up to 4% Dental Insurance Health insurance Vision insurance Life insurance Flexible Spending and Dependent Care Accounts Paid Training & Certifications Nectar Employee Rewards Program Under the general direction of the Community Director, the Assistant Community Director is responsible for maintaining the operations of the community. The ideal candidate is a multitasker who can work well in a fast-paced environment; has experience in accounting, bookkeeping or other related industries; has exceptional organizational skills and can effectively contribute to a team environment. Essential Functions Oversee and manage delinquent accounts, implementing effective strategies to address and resolve payment issues Generate and analyze monthly reports to track leasing performance, occupancy rates, and other key metrics Act as a stand-in for the Community Director in their absence, ensuring continuity in leadership and operations Maintain office supplies and equipment inventory, placing orders as needed Effectively contribute to a team environment, collaborating with the team to achieve common goals and objectives, providing support as needed Conduct engaging and informative guided tours of the apartment community, showcasing available units, amenities, and community features to prospective residents, ensuring a positive and memorable experience Respond quickly and courteously to prospect and resident concerns and questions and take prompt, helpful action to solve problems and/or document and convey resident or other requests to the appropriate individual(s) Answer and direct phone calls, emails and other communications professionally and courteously Prepare and distribute correspondence, memos, and reports Greet and assist visitors, ensuring a positive and welcoming experience Contribute to daily office operations and provide administrative support to the property management team, including processing and maintaining property files, ensuring an organized and efficient work environment Create, maintain, file and organize tenant records and ensure accurate data entry and record keeping in property management software Handle sensitive and confidential information with discretion Use the on-site property management software applications & leasing incentive program to hit monthly leasing goals Implement marketing strategies to attract potential residents, utilizing in-person interactions, telephone conversations, and email campaigns Provide assistance during all phases of the lease process from prospect tour and application to resident move-in, occupancy and move-out Enforce the terms and conditions of the lease Develop and maintain strong, first-class customer service relationships with prospects and existing residents to enhance the overall living experience Assist with property maintenance coordination, including submitting work orders Demonstrate daily care for the physical asset by ensuring grounds, amenities, and office are clean, free of debris, and immaculately maintained Obtain and maintain Fair Housing Certification to ensure compliance with fair housing laws Stay up to date with IT security training and continuing education courses Additional Functions Performs additional duties as assigned by the Community Director Qualifications High school diploma or equivalent required but a college degree is preferred Previous experience as an administrative assistant or in a similar role preferred Two to five years of experience in residential property management and bookkeeping Knowledge of / Familiarity with Fair Housing laws and regulations Ability to learn and navigate property management software Must be able to show and inspect apartments on multiple floors and access the varied terrain of the community; must be able to stand, walk, and sit alternately depending on specific needs of the day Proficiency in Microsoft Office Suite including Word, Excel, and Outlook Strong written and verbal communication skills Strong organizational skills with the ability to prioritize tasks effectively Strong attention to detail and accuracy in data entry Well-developed customer service and sales skills Desired Characteristics Professional and positive attitude Neat and professional appearance Punctual Strong sales skills Excellent communication Ability to multitask Self-motivated and independent; takes initiative Please note that this job description is not designed or intended to be "all-inclusive," to cover or to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Pay:

$22.00

• $24.

00 per hour Expected hours: 40.0 per week

Work Location:

In person