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Part Time Manager
Career Insights for Property Manager
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Scorecard
Based on New York data
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What they do
A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
$83,488 / year median in New York
+10% projected growth
Job Description
Essential Functions:
Financial/Administrative Operation Manage all communications with residents regarding rent and past due balances; prepare and facilitate reminders, payment arrangements, and/or legal eviction procedures according to company timelines. Collect rent, process billing statements, post payments, and deposit receipts according to company procedures and timelines (including Section 8 and other supplemental payments). Maintain accurate records and resident files in company approved, internal and external audit compliant order. Process move-out paperwork and security deposits; input information into software Order and maintain administrative office supplies. Ensure timely communication with the Regional Manager regarding all phases of property operation, resident issues and significant changes or problems. Marketing/ Leasing/ Move In Formulate ideas for an effective marketing plan. Implement the marketing plan as directed by the Regional Manager. Accurately record and track quantity and details of telephone and in-person prospects. Show and lease apartments to prospective residents. Process, approve or deny rental applications in accordance with the Tenant Selection Plan, Marketing Plan, Compliance Programs and all applicable laws and regulations. Conduct new resident orientation to property including rules and regulations. Perform move in and move out inspections with residents. Resident Retention Enforce and adhere to lease and rules and regulations as appropriate to Fair Housing laws and ensure consistent treatment of all residents. Maintain a professional office atmosphere to ensure all residents and prospective residents feel welcome.Maintain a positive customer service attitude; be pleasant, professional, and responsive to residents, prospective residents, vendors, and contractors. Process monthly lease renewals, prepare all necessary documentation and schedule and conduct interim and annual re-certifications or lease renewal signing according to policies and procedures. •Please refer to "Compliance" section along with policy and procedures for Affordable housing. Physical Operation Monitor apartment inspections relating to move-in and move out procedures. Ensure property is prepared for scheduled audits or regulatory inspections. Walk and inspect property to monitor vacant apartments, model apartments, exterior lighting, landscaping, pavement conditions, etc. Report action items to Regional Manager. Compliance Understand and conduct all business in accordance with regulations of HUD, HCR, HFA, USDA and all other federal and state supervisory agencies, Fair Housing, Americans with Disabilities Act, OSHA, federal, state, local and all other laws pertaining to multifamily housing and employees. Maintain accurate waiting list (AWL) in accordance with program compliance. Process required correspondence to remain in compliance with the 120, 90, 60- and 30-day notices (Affordable sites). Schedule and perform applicant/resident interviews. Obtain third party verifications on income, assets and deductions (when applicable). Follow all company rules, regulations, policies, and procedures as set forth in training sessions, manuals, memos and other means of communication.