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Tenant Rep Contract Manager
Career Insights for Property Manager
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Based on New York data
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What they do
A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
$83,488 / year median in New York
+10% projected growth
Job Description
- Recruiting, hiring, and training City employees.
- Managing 56 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.
NYC.GOV/DCAS
to learn more about the work we do. DCAS Real Estate Services (RES) is the real estate arm of the City of New York. They are responsible for the acquisition, disposition and reallocation of the City's real property. DCAS oversees the City's commercial rental and surplus real estate portfolio, and in addition, negotiates and administers City leases of private property for City agency use. This includes overseeing the design and build-out of leased office space, as well as the strategic management of the City's office portfolio, which includes both leased and owned offices. Responsibilities RES seeks a Tenant Rep Contract Manager to monitor and ensure Tenant Reps. Performance under respective contracts. Additional responsibilities will include but are not limited to:- Obtain from Tenant Reps and monitor adequate supporting documentation (licenses, accreditations, etc.) as it relates to qualifications of Tenant Reps' staff assigned to DCAS portfolio and any changes to their Prime Project Teams
- Monitor and ensure the performance of all Tenant Reps' obligations under respective contracts, provide contract enforcement if necessary
- Ensure quality control over Tenant Reps project folders at the end of each leasing project
- Manage relationships between Tenant Reps and DCAS, ensure effective communication between Tenant Reps and DCAS Leasing & Acquisitions, Design and Project Management (D&PM) unit and client agencies Facilities' staff
- Collaborate with RES Conflict of Interest Officer and DCAS Office of General Counsel on resolving conflict of interest and dual agency situations
- Provide periodic evaluations for Tenant Reps performance under the contract, including development and monitoring of Tenant Reps' Key Performance Indicators.
- Assign/withdraw projects to/from Tenant Reps as per internal protocols.
- Collect Tenant Reps' commission agreements, compare negotiated terms to appraisal reports, and issue incentive commission eligibility letters to Tenant Reps
- Work with DCAS Audit unit to ensure that required incentive commission credits are applied to leases negotiated by Tenant Reps.
- Analyze existing Tenant Reps' protocols, make recommendations to senior staff on process changes, implement new procedures as necessary
- Participate in DCAS and RES related special projects and assignments as needed, bringing organizational and interpersonal skills to facilitate successful project completion.
To Apply:
Please go to www.nyc.gov/jobs, or www.nyc.gov/ess for current NYC employees, and search for Job ID #783734. No phone calls, faxes or personal inquiries permitted. Only those candidates under consideration will be contacted. Permanent employees in the title and comparable titles and those that are reachable on the civil service list are eligible to apply. This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program.ADMINISTRATIVE REAL PROPERTY M
- 1004D Minimum Qualifications 1.
- Ten years of satisfactory full-time professional experience in managing complex contracts recommended.
- Experience in conflicts-of-interest prevention protocols
- Demonstrated knowledge of the New York City commercial real estate market and commercial leasing process
- Detailed-oriented and flexible to reprioritize projects & deliverables frequently
- Ability to meet tight deadlines and set expectations to a variety of internal and external stakeholders on a continuing basis
- Strong oral and written communication skills
- Familiarity with design & construction process
- Excellent presentation and organizational skills
- Familiarity with City of New York processes, rules, and regulations
- Understanding of corporate processes, policies, procedures, and governance
- Good interpersonal and business relationship management skills 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program.