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SHM LLC

Property Manager

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What they do

A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.

$83,488 / year median in New York

+10% projected growth

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Job Description

About the
Role:
We're looking for a highly organized, experienced Property Manager to oversee the day-to-day operations of multi-unit residential properties. You'll be responsible for ensuring the properties run smoothly, meet budget goals, and comply with all relevant regulations. This role includes supervising onsite staff, maintaining strong tenant relations, and managing compliance with HUD and LIHTC requirements.
Key Responsibilities:
Manage daily property operations, budgets, and business plans Supervise and train on-site staff; conduct performance reviews Oversee leasing, rent collection, and tenant communications Ensure compliance with HUD, LIHTC, and all other federal/state housing regulations Prepare for and assist with inspections and audits (REAC, MOR, LIHTC, etc.) Respond to emergencies and coordinate appropriate action Manage maintenance requests, property repairs, and capital projects Conduct property walkthroughs and maintain curb appeal Approve time-off requests and handle contractor coordination Maintain accurate resident files and submit required reports Ensure fair housing practices and applicant eligibility reviews
Qualifications:
High school diploma (required); industry certifications (COS, Tax Credit) preferred 5+ years of property management experience, including
HUD/LIHTC
properties Strong knowledge of Section 8, fair housing laws, and property compliance Proficient with Microsoft Office; experience with RealPage is a plus Excellent communication, leadership, and problem-solving skills Professional appearance and strong customer service orientation
Key Skills:
Team leadership & time management Decision-making & conflict resolution Strong administrative and organizational skills Ability to handle emergencies and maintain composure Familiarity with property marketing and resident retention