A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Self-Storage Manager Mini-Management Services New Rochelle, NY Job Details Full-time $21 - $24 an hour 1 day ago Qualifications Customer records maintenance Managing property management teams Staff supervision Customer relationship building Property management tools Operations management Team supervision Phone communication Property supervision Real estate contract preparation Lease document preparation Upselling Regulatory compliance In-person customer service Client file management Financial management report preparation Conflict de-escalation Mid-level Legal experience Lease negotiation Managing property portfolios Administrative experience Managing clients in a customer support role Property maintenance Real estate administrative experience Documentation tools Property management bookkeeping Facility maintenance management Legal administrative experience Budget planning Full Job Description Job Overview We are seeking a highly organized and customer-focused Self-Storage Manager to oversee daily operations at our storage facility. The ideal candidate will be responsible for managing tenant relations, lease agreements, and property maintenance, ensuring a seamless experience for clients while maintaining compliance with relevant regulations. This role offers an excellent opportunity for individuals with property management, administrative, and sales experience to lead a dynamic team and enhance operational efficiency. The successful applicant will play a pivotal role in fostering positive client relationships, optimizing revenue, and ensuring the smooth functioning of the facility. Duties Oversee all aspects of property management, including leasing, rent collection, and tenant communications. Manage lease or rental agreement processes, including signing, renewals, and terminations. Maintain accurate records using property management tools such as SiteLink, StorEdge or similar Handle client inquiries via phone and in person with professional etiquette, providing exceptional customer service. Conduct regular property inspections and coordinate maintenance or repairs to ensure facilities are well-maintained. Manage budgeting processes, including rent adjustments, upselling additional services, and financial reporting. Resolve conflicts effectively through negotiation and conflict management strategies. Supervise team members, providing guidance on customer service standards and operational procedures. Utilize property management software to facilitate data entry, filing, and client relationship management. Skills Proven experience with property management software such as SiteLink similar Extensive legal administrative experience related to lease agreements and contracts. Excellent communication skills with a focus on client interaction and negotiation. Ability to manage multiple tasks efficiently within a fast-paced environment. Proficiency in Microsoft Office Suite for documentation, budgeting, and reporting tasks. Demonstrated team management skills with the ability to motivate staff and foster a collaborative environment. Knowledge of property maintenance procedures and facilities management best practices. Experience in sales or upselling services to maximize revenue opportunities. Strong organizational skills with attention to detail in data entry, filing systems, and record keeping. This position offers an engaging environment where proactive leadership meets operational excellence. If you possess the necessary skills and enthusiasm for property management within the self-storage industry, we encourage you to apply today.
