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Confidential

Leasing Assistant

Pay: Not specified

Posted: 7 weeks ago

Location: Olmsted Falls, OH (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/27/2026

Career Insights for Property Manager

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What they do

A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.

$68,008 / year median in Ohio

+8% projected growth

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Job Description

SUMMARY The Leasing Assistant is responsible for the leasing, marketing, and maintaining positive resident relations of multi-family residential apartments.

Position Responsibilities:

Maintain thorough product knowledge of the property, sister properties, and competitors. Assist manager in developing and implementing effective marketing strategies to increase property traffic and internet leads Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases. e. Ensure guest cards are complete, entered into the property management software, and follow-up is completed for prospects. Develop and maintain first-class customer service relationships with prospects and residents. Manage and resolve resident concerns. Plan, organize and conduct resident functions as needed and as directed by the Property Manager. Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through the move-out. Process housing applications prepare to move in information, lease files, renewal letters, and renewal leases, completing brochures, completing move out requests, and any other forms utilized as they relate to leasing and resident relations. General clerical assistance including but is not limited to answering phones, taking messages, managing the facilities/work orders in the property management software, filing, and ordering office supplies.

Benefits:

401(k) matching Dental insurance Health insurance Vision insurance Life insurance Paid time off Bonus Incentives Required Qualifications High school diploma/GED and one to three years of experience. Strong professionalism, communication, and "people skills" Superior sales skills and Must possess attention to detail Well organized with the ability to prioritize and multi-task. Computer skills, Microsoft Word, and knowledge of Internet, Email, and Social Media as it pertains to the marketing of the community.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 5 years (Required)

Property Management:

2 years (Preferred) Property leasing: 2 years (Preferred)

Work Location:

In person