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C
Confidential
Residential Property Manager
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Based on Ohio data
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$66,139 / year median in Ohio
+7% projected growth
Job Description
Residential Property Manager Confidential Parma, OH Job Details Full-time 22 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Life insurance Referral program Retirement plan Qualifications Customer communication Microsoft Excel Customer relationship building Property management tools In-person customer service Financial statement analysis Employee relationship building Client relationship development Financial report interpretation Property management company experience Financial accounting Financial statement interpretation Networking through strategic partnership building Productivity software Associate's degree Full Job Description Position Summary The Property Manager is responsible for managing all day-to-day operations of a large apartment community in the Greater Cleveland, OH area. This position leads and directs a team of leasing consultants and maintenance professionals focused on driving value at the properties by increasing occupancy rates, maintaining the overall community appearance, and delivering a high-quality living experience for our tenants. Essential Job Functions Oversees the daily operation of the leasing and service departments by focusing efforts on maintaining high levels of retention, community appearance, and overall customer service levels with tenants Manages operations to ensure the community is profitable and operates within its approved annual operating budget Develops and maintains strong relationships with customers, prospects, residents, vendors and employees Performs market surveys to ensure product offerings are competitively priced Prepares periodic reports and updates on the condition of the property for company leadership on a regular, ongoing basis Coaches, trains, and manages the performance of all on-site employees, including the approval of employee schedules and time cards Ensures all employees are following operational policies and procedures Coordinates work performed by vendors and oversees capital improvement projects Performs administrative functions including the verification and submission of invoices to the AP department, collection and posting of rents, management of daily operational data software, and facilitating the eviction process Assumes additional responsibilities and performs special projects as required Required Qualifications Education, Training and or/ Experience Associate's degree with three plus years of property management experience in a large-scale, residential apartment community. Knowledge, Skills, and Personal Characteristics Strong verbal and written communication skills Displays a positive, friendly and professional attitude with a strong focus on customer service Excellent organizational skills and attention to detail Demonstrated management and leadership abilities Proficient with residential property management technology programs and Microsoft Office products, including Excel General knowledge and understanding of accounting principles with an ability to read and interpret financial statements Proven ability to form relationships with internal business partners and external partners