Your responsibilities will include:

Own maintenance requests from start to finish, ensuring residents receive timely communication and quality service. Coordinate unit turns to minimize vacancy and prepare apartments for new residents as efficiently as possible. Communicate professionally with residents, owners, vendors, and teammates. Monitor open work orders and follow through until every issue is resolved. Coordinate move-ins, move-outs, inspections, and day-to-day property operations. Work closely with our in-house maintenance team and outside vendors to keep projects on schedule. Maintain organized records, reports, and documentation. Assist with onboarding new properties into the management portfolio. Occasionally visit properties throughout Chicago for inspections and project oversight. Participate in periodic after-hours maintenance coordination on a rotating basis. What Success Looks Like The people who succeed here don't simply complete tasks—they take ownership.

Success means:

Residents know you'll follow through. Property owners trust that their investments are being well managed. Vendors understand your expectations and communicate proactively. Problems are identified early and resolved quickly. You stay organized, even when priorities change. Your teammates know they can depend on you. Nothing important falls through the cracks. What We're Looking For We're looking for someone who is: Highly organized and detail-oriented. A proactive problem solver who takes ownership. Calm under pressure and able to prioritize multiple responsibilities. An excellent communicator with strong interpersonal skills. Positive, professional, and team-oriented. Comfortable learning new technology and systems. Motivated to build a long-term career with a growing company. We value accountability above experience. We can teach our systems and processes, but we're looking for someone who follows through, communicates proactively, takes ownership of their work, and is committed to continuous improvement. Preferred Qualifications Property management experience preferred, but not required for exceptional candidates with strong organizational or customer service experience. Experience coordinating residential maintenance or renovations is a plus. Familiarity with Buildium, Google Workspace, Microsoft Office, Asana, or similar software. College degree preferred, but not required. Why High Fidelity? We're building a company where great people can build meaningful careers. When you join High Fidelity, you'll find: A clear path for advancement from Assistant Property Manager to Property Manager and beyond. Leadership that believes in promoting from within. Structured systems and processes designed to help you succeed. A collaborative team that values accountability, communication, and continuous improvement. A growing company where your work makes a real impact. Compensation & Benefits $50,000-$58,000 annual salary , commensurate with experience and qualifications. 401(k) with up to a 4% employer match . Blue Cross Blue Shield medical insurance (50% employer paid). Dental insurance. Life insurance. Paid Time Off. Early Fridays (office closes at 3:00 PM). Weekly team lunches. Opportunities for advancement and professional growth. Work Arrangement This position is fully in-office during the initial 90-day training and onboarding period. Following successful completion of the introductory period, employees may become eligible for one remote workday per week, subject to performance, business needs, and management approval. This benefit is not guaranteed and may be modified or discontinued at management's discretion. Our Values Everything we do is guided by three core values: Transparency We communicate honestly, set clear expectations, and earn trust through consistency. Fairness We treat residents, owners, vendors, and teammates with respect while making thoughtful, balanced decisions. Empathy Property management is ultimately about people. We listen, communicate, and work toward solutions with professionalism and compassion. Join Our Team If you're looking for a company that will invest in your growth, challenge you to improve every day, and give you the opportunity to build a rewarding career, we'd love to meet you.

Schedule:

Monday-Friday Work Location:

In person, Chicago, IL Background check required.

Pay:

$50,000.00 - $58,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

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