Community Navigation Team Lead A Way Out & Connect to Recovery

Community Navigation Team Lead - A Way Out & Connect to Recovery New Directions Addiction Recovery Services (NDARS) Crystal Lake, IL Full-Time | Salaried $47,000 - $50,000 annually Make a Difference in Recovery New Directions Addiction Recovery Services (NDARS) is seeking a passionate, organized, and mission-driven professional to serve as our Community Navigation Team Lead for the A Way Out and Connect to Recovery programs. This position provides day-to-day leadership and operational oversight of Community Navigation services that connect individuals and families impacted by substance use disorders to treatment, recovery support, housing resources, and community-based services throughout McHenry County. This is a working leadership role that combines direct participant support with team coordination, community engagement, and program oversight. About A Way Out & Connect to Recovery A Way Out and Connect to Recovery are community-based initiatives designed to eliminate barriers to treatment and recovery by providing individuals and families with immediate access to resources, treatment referrals, recovery support services, and community connections. Through partnerships with healthcare systems, law enforcement agencies, treatment providers, and community organizations, these programs serve as a critical access point for individuals seeking help and hope. Position ResponsibilitiesLeadership & Team Coordination Coordinate Community Navigator schedules and ensure adequate service coverage. Provide day-to-day support, guidance, and leadership to Community Navigation staff. Serve as the primary operational contact for Community Navigators. Assist with onboarding and training new staff. Identify operational challenges and implement practical solutions. Promote accountability, professionalism, and effective communication among team members. Direct Service & Community Navigation Maintain a limited participant caseload. Connect individuals and families to treatment, recovery resources, housing, and community services. Support participants through engagement, referral, and follow-up activities. Provide direct coverage when operational needs require. Program Operations & Grant Compliance Monitor program activity, documentation, and service outcomes. Review program data and ensure accurate reporting. Assist with grant-related performance tracking and outcome reporting. Support continuous quality improvement efforts. Ensure services align with organizational policies and funding requirements. Community Partnerships & Outreach Attend community meetings and represent NDARS professionally. Maintain relationships with healthcare providers, law enforcement agencies, treatment providers, and community partners. Promote awareness of A Way Out and Connect to Recovery throughout McHenry County. Assist with community outreach and engagement activities. QualificationsRequired High School Diploma or GED. Minimum two years of experience in human services, peer support, recovery support, outreach, case management, behavioral health, or a related field. Strong leadership, organizational, and communication skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency with Microsoft Office and Google Workspace. Valid driver's license and reliable transportation. Preferred Leadership or supervisory experience. Experience working in substance use recovery, behavioral health, healthcare, or community outreach. CRSS, CPRS, CADC, or similar credential. Experience with grant-funded programs and performance reporting. Familiarity with community-based recovery resources. What We're Looking For The ideal candidate: Leads by example. Follows through on commitments. Communicates effectively and professionally. Is comfortable making day-to-day operational decisions. Can balance direct service responsibilities with team leadership. Believes in recovery and the power of community support. Benefits Paid Time Off Flexible scheduling opportunities Professional development and training Opportunity to work with highly respected community partners Meaningful work that changes lives every day Schedule Primarily Monday-Friday with occasional evening or weekend responsibilities based on program needs. Salary $47,000 - $50,000 annually (salaried), based on experience. NDARS is an Equal Opportunity Employer and encourages individuals with lived recovery experience to apply.

Pay:

$47,000.00 - $50,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Professional development assistance Vision insurance Application Question(s): Are you willing and able to travel throughout McHenry County for participant support, outreach activities, meetings, and community partnerships? Do you have at least two years of experience in recovery support, peer support, behavioral health, community outreach, case management, or human services? Do you identify as a person in recovery or have lived experience with substance use recovery?

Yes / No

/ Prefer not to answer Which credential(s) do you currently hold?

CRSS CPRS CADC

Other Behavioral Health Credential None Which statement best reflects your approach to substance use recovery? Recovery can include abstinence-based and harm reduction approaches depending on an individual's goals and readiness. Recovery should focus primarily on abstinence-based approaches. Unsure Describe your experience leading, coordinating, mentoring, or supervising staff, volunteers, or peers. Tell us about a time you identified a problem within a program or team and took initiative to address it. Describe your experience working with community organizations, healthcare providers, law enforcement agencies, treatment providers, or other external partners. Why are you interested in leading

NDARS' A

Way Out and Connect to Recovery programs?

License/Certification:

driver's license and reliable transportation (Required)

Work Location:

Hybrid remote in Crystal Lake, IL 60014