Sanctuary Manager- Price

Title:

Sanctuary Manager Department:

Shelter Location:

Colleen's Sanctuary (Price)

Supervisor:

Program Director Category:

Full time (40+ hours per week)

FLSA Status:

Exempt PAY:

Starting $56,160

• $62,400

DOE Schedule:

Flexibility in days/shifts worked is required as shelter services operate 24 hours a day, 365 days a year. Participation in on-call rotation is required.

HOW TO APPLY

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GENERAL PURPOSE

The Sanctuary Manager position oversees operational activities at the SVS location of Colleen's Sanctuary to provide shelter and support for individuals affected by domestic or sexual violence. As a member of the leadership team, the Sanctuary Manager collaborates with the Programs Director and is responsible for evaluating and implementing programs that are aligned with the organization's mission and client needs. This role also mentors and trains Resident Advocates, ensuring that shelter services follow trauma-informed practices and adhere to a survivor empowerment model. SVS is a non-profit organization whose mission is to provide options to anyone who has experienced domestic and sexual violence. SVS provides free and confidential services including emergency shelter, safe housing, trauma-informed counseling, advocacy, and tools for life.

ESSENTIAL DUTIES & RESPONSIBILITIES

Provide oversight and program supervision to ensure that DHHS licensing requirements, critical incident reporting, and established policies and procedures are followed, and all clients are served in a professional and respectful manner. This is done in collaboration with the Programs Director. Follow/enforce SVS policies and procedures and client-centered trauma informed best practices services model. Responsible for program operations of Colleen's Sanctuary. Responsible for direct supervision of all Colleen's Sanctuary staff. Manage the daily activities of all Colleen's Sanctuary staff to ensure efficient operations and ensure goals of Programs are met. This requires regular collaboration with the Programs Director. Monitor completion of all documentation related to shelter services including resident intake meetings, case management, exit interviews, and exit surveys to ensure it is completed in an accurate and timely manner. Review client files for accuracy and completion, ensuring compliance with DHHS/FVPSA, VOCA/VAWA, and other contract requirements. Participate in program on-call responsibilities and be available to staff for assistance in handling problem situations. Participate/support community outreach, meetings, and events such as those organized by the local Domestic Violence Coalition. Work collaboratively with community partners, including housing programs, homeless shelters, other domestic violence programs, police departments, and other agencies that provide resources that help support survivors' needs. Conduct weekly Sanctuary meetings. Participate in weekly Residential Meetings. Assist Resident Advocates on the floor and provide shelter shift coverage as needed. Responsible for resident extensions with assistance from the Case Workers. Assist with required funding and licensing reports. Assist in the safe operation and maintenance of the Shelter facility, with assistance from the Lead Advocate, and report any needed repairs or maintenance to the Programs Director. Assist with hiring Resident Advocates and facilitate regular one-on-one feedback meetings. Oversee training for Resident Advocates to ensure best practice and procedures are utilized and ensure all RA's meet licensing requirements, in coordination with the Lead Resident Advocate. Set data-informed goals and monitor progress toward goal achievement in partnership with the Programs Director. Responsible for purchasing shelter supplies. Demonstrate support for/practice SVS strategic imperative of being part of a 360-degree, trauma-informed organization. Maintain appropriate professional boundaries with residents, staff, volunteers, donors, and vendors. Ensure confidentiality and proper handling of all client information. Perform CPR and administer First Aid as needed.

OTHER DUTIES & RESPONSIBILITES

Attend all required meetings and complete all required training. Maintain appropriate professional boundaries with residents and staff. Complete miscellaneous duties to comply with sanitation, safety, health, and licensing regulations. Complete other duties as assigned.

QUALIFICATIONS & SKILLS

Minimum two years in a work-related experience in a human services environment, preferably in a domestic violence shelter and/or victim services. Ability to lead others, including but not limited to the ability to motivate, delegate responsibility, supervise, and train/coach others. Ability to communicate clearly and concisely verbally and in writing in English. Proficiency in Microsoft Word, Excel, SharePoint, Power Point, and Outlook. Strong knowledge of community resources. Ability to demonstrate/practice crisis intervention/de-escalation skills.

REQUIRED AFTER HIRE TO MAINTAIN QUALIFICATION FOR EMPLOYMENT

Achieve and maintain eligible status on Direct Access Clearance System (DACS) criminal background check. Obtain First Aid and CPR Certification within first 30 days and recertify every two years to keep certification current. Ability to achieve approved driver status (possess current driver license/acceptable driving record). Complete 40 hours of core advocacy training with the Utah Domestic Violence Coalition within first six months of employment. State of Utah Case Manager certification within first six months of employment.

PREFERRED QUALIFICATIONS

Bachelor's degree in social services administration, criminal justice, or related field. Knowledge of domestic violence and sexual assault laws, protective orders, stalking injunctions, U-visa process and other immigration matters, Bilingual English/Spanish fluency.

WORKING CONDITIONS & PHYSICAL DEMANDS

The work environment involves a range of activities. Tasks include desk-based responsibilities such as answering phone lines and entering information into a computer. All staff interact with residents throughout the shelter to support daily needs. Duties also involve moving around outside the shelter for perimeter/safety checks. ESA/Service animals may be present with their owners. Assisting with Resident Advocates duties may be required as needed. This includes cleaning and sanitizing resident rooms and bathrooms, and restocking supplies in common areas. Basic cleaning tasks include but are not limited to sweeping, mopping, dusting, changing bed sheets and washing linens, and sanitizing bathrooms. These responsibilities require moving throughout the shelter, lifting and moving items for cleaning and stocking purposes, and working outdoors in various weather conditions. This position may allow for remote work one day a week. Remote work must be approved by the Programs Director, and this optional structure may change if/when the needs of the organization change. Approval for remote work may be revoked at any time.

EQUIPMENT USED

Operation of basic office equipment such as telephone, computer, scanner, copy machine, and camera security system; and basic cleaning tools such as mop, broom, vacuum, and washer/dryer. Use of shovel and battery-operated snow blower during winter storms. Please note this job description is not designed to contain a comprehensive listing of duties, responsibilities, or activities that are required for this job. Duties, responsibilities, or activities may change at any time with or without notice. Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Contact SVS Human Resources for assistance.

Pay:

$56,160.00

• $62,400.

00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person