A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Sevierville, TN (with oversight of regional portfolio)
Reports To:
Director of Operations / Executive Leadership Role Overview Compass is seeking a strategic, hands-on Director of PropertyManagement to lead and scale property management operations across a diverse real estate portfolio, including multifamily, short-term rental, mixed-use, and commercial assets. This role is responsible for ensuring operational excellence, financial performance, compliance, and exceptional resident and owner experiences—while aligning daily execution with Compass' purpose of development with direction . The Director of Property Management will oversee internal property management staff, third-party vendors, and systems, while serving as a key leadership partner across development, construction, finance, and marketing teams. Key Responsibilities Lead and oversee property management operations across a 300+ unit portfolio Drive financial performance through budgeting, NOI management, and expense control Manage, train, and hold accountable property management staff and vendors Ensure compliance with LIHTC, fair housing, landlord-tenant laws, and HOA requirements Oversee maintenance standards, capital planning, and property condition Support leasing, occupancy, and resident satisfaction initiatives Serve as escalation point for complex operational, resident, or owner issues Implement systems, reporting, and processes to scale portfolio performance Qualifications Property management experience, including multi-property, multi-family, or portfolio-level oversight preferred 3+ years in a senior leadership or director-level role preferred Demonstrated experience managing Low-Income Housing Tax Credit (LIHTC) properties, including compliance, reporting, audits, and recertifications Strong working knowledge of LIHTC regulations, tenant income certification, and state/federal compliance requirements Strong financial acumen with budget and NOI responsibility Proven ability to lead teams and scale operations Working knowledge of landlord-tenant law, fair housing, and regulatory compliance a plus Experience with HOA governance and management a plus Skills Strategic thinker with strong execution skills Excellent leadership, communication, and decision-making abilities Highly organized with strong attention to detail Ability to manage multiple priorities in a fast-paced environment Solutions-oriented with a proactive mindset Professional presence and strong stakeholder management skills Why Compass Compass is a vertically integrated real estate development company based in the Smoky Mountain region. Our team is driven by purpose, community impact, and long-term value creation. As Director of Property Management, you will play a critical leadership role in shaping how our communities operate, grow, and thrive.
Core Values:
Walk the
Walk:
Our actions define us — we follow through and deliver results.
Living Fully:
We strive to live life to the fullest, both personally and professionally.
Be Intentional:
We choose our words, actions, and habits with purpose. Driven for
Excellence:
We seek continuous improvement and growth — striving to be 1% better every day.
Grit:
We bring determination and sustained commitment to achieving visionary goals.
Team & Culture Highlights:
Shared passion for community impact and workforce housing solutions. Culture of self-motivation, collaboration, and humility , with an emphasis on ownership and integrity. A supportive environment that values work-life balance , team synergy, competency, and continuous learning.
Benefits Include:
Competitive base salary with performance-based annual bonus opportunities tied to portfolio KPIs Retirement benefits, including employer-sponsored retirement plan with company match Professional development support, including continuing education, certifications, conferences, and industry training Paid time off and company holidays Leadership growth opportunities within a rapidly expanding real estate platform Opportunity to play a key role in meaningful projects that positively impact our communities
Job Type:
Full-time Pay:
$55,000.00 - $70,000.00 per year
Benefits:
Flexible schedule Health insurance Paid time off Professional development assistance Retirement plan Ability to
Relocate:
Sevierville, TN 37876: Relocate before starting work (Required)
