Self Storage Property Manager

Job Summary:

We are seeking a reliable, customer-focused Self Storage Facility Manager to oversee the daily operations of our storage facility, including handling U-Haul rentals. This role is responsible for delivering excellent customer service, maintaining the property, managing rentals, and ensuring smooth, efficient operations.

Key Responsibilities:

Provide outstanding in-person customer service to storage and U-Haul customers Manage unit rentals, move-ins, move-outs, and delinquency processes Coordinate and process U-Haul rentals, returns, and equipment check-ins/outs Conduct equipment inspections and ensure proper documentation for U-Haul transactions Assist customers with rental questions, reservations, and equipment usage Handle phone inquiries, emails, and walk-in customers professionally Maintain accurate records and complete administrative tasks Perform routine property inspections to ensure cleanliness, safety, and security Coordinate basic maintenance and report repair needs as necessary Enforce company policies, including payment, access, and rental procedures Monitor facility security, including gate access and surveillance systems Maintain a clean, organized, and professional office environment at all times

Qualifications:

Previous customer service, retail, or property management experience preferred Strong communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Basic computer skills (email, spreadsheets, rental management systems) Self-motivated with the ability to work independently Professional appearance and demeanor Reliable, punctual, and dependable

Physical Requirements:

Ability to walk the property regularly Ability to inspect vehicles and storage units Lift up to 25 lbs occasionally

Compensation & Benefits:

Competitive hourly pay (based on experience) Bonus/commission opportunities, including U-Haul incentives On-site apartment provided as part of compensation, including all utilities How to

Apply:

Please submit your resume and a brief description of your relevant experience.

Job Type:

Full-time Pay:

$500.00 - $600.00 per month

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 2 years (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person