A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.
Property Manager We are currently seeking an experienced Self Storage Property Manager to join our team of professionals.
Job Summary:
The Self-Storage Property Manager is an energetic, outgoing self-starter who has excellent sales, marketing and customer service skills. He/she aggressively contributes to profitability by developing and maintaining mutually beneficial business relationships and being committed to customer satisfaction. This level manager pays close attention to detail and has general accounting, marketing and basic computer skills. Employee shall perform all services appropriate to the position and within the duties and responsibilities described below. The Employee shall devote Employee's best efforts and attention to the performance of their duties.
Job Responsibilities:
Employee reports directly to his/her District Manager. Responsible for the sales, marketing, occupancy, and delinquency management of the facility. Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relation skills as approved by management. Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries. Shows, rents and cleans self-storage units as well as actively selling and maintaining moving supplies and packing materials. Maintains all required tenant documentation in a neat and orderly manner as directed by management. Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices. Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily. Cleans space(s) as vacated, hallways, and grounds as needed. Cleans office and restrooms daily. Makes regular assessment of the condition of the property and resolves maintenance and cleaning issues. General management of the office including but not limited to opening and closing the office on time each day, keeping and balancing petty cash, making bank deposits and preparing daily, weekly and monthly reports as required by management. Report all necessary repairs, present/projected vacancies, accidents, and changes of tenancy to Regional Manager immediately following discovery. Assist in preparing units for auction, vacate as prescribed by law, and approved by management. Effectively communicates with management and fellow associates.
Abilities and Skills:
Customer service, retail sales, marketing, general office and telephone skills are all requirements for this position. Strong organizational skills and attention to detail. Successful record of accomplishment of sales and marketing skills in the self-storage or retail industry. Basic computer operation required. Proficient in MS Word, Excel, and Outlook. Self-storage software application experience is a plus, but not required. Understanding of an automated gate system is preferred, but not required.
Requirements Education and Experience:
High school diploma; or equivalent Valid drivers license Minimum of 1 year of relevant work experience in a similar role. Prior self-storage experience is preferred, but not required. SiteLink experience is preferred, but not required.
