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Starlight Behavioral Health
Residential Supervisor - Intellectual & Developmental Disabilities In-Home Services
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What they do
A Residential Community Manager manages operations for an apartment community. Responsible for the maintenance and profitability of the apartment community. May provide information about the community to prospective residents, troubleshoot issues with the buildings and community residents. May also review and approve new lease applications, or be responsible for negotiating and closing sales.
$55,767 / year median in West Virginia
+15% projected growth
Job Description
About Starlight Behavioral Health At Starlight Behavioral Health , an ncgCARE partner, we're passionate about empowering individuals with Intellectual and Developmental Disabilities (IDD) to live meaningful, independent lives. Our dedicated team provides compassionate, person-centered support that helps individuals overcome challenges, achieve personal goals, and become active members of their communities. We specialize in supporting individuals with behavioral challenges through creative, individualized solutions that promote long-term success, confidence, and independence. Every member of our team plays an important role in making a lasting impact on the lives of those we serve. If you're looking for a rewarding leadership opportunity with an organization that values compassion, teamwork, and professional growth, we'd love to hear from you. Apply today and become part of a team that's changing lives every day. About the Role Starlight Behavioral Health is seeking a compassionate, experienced, and motivated Residential Supervisor - Intellectual & Developmental Disabilities In-Home Services to join our team full-time. This leadership position is responsible for overseeing the daily operations of assigned residential group homes, supervising Direct Support Professionals (DSPs), ensuring compliance with agency and regulatory standards, and maintaining safe, high-quality living environments for individuals with Intellectual and Developmental Disabilities. As a Residential Supervisor, you'll provide leadership, coaching, and oversight to residential staff while responding to behavioral and environmental crisis situations as needed. You'll work closely with agency leadership to ensure consistent, person-centered care and maintain the highest standards of service. This is an excellent opportunity for an experienced Residential Supervisor, Group Home Supervisor, House Manager, Residential Coordinator, or seasoned Direct Support Professional (DSP) ready to advance into a leadership role. If you're passionate about helping individuals with IDD thrive while leading a dedicated team, we encourage you to apply today. What You'll Do As a Residential Supervisor, you will: Provide daily oversight of assigned residential homes to ensure safety, cleanliness, quality care, and regulatory compliance. Conduct daily visits to assigned homes at staggered times to provide oversight across all staff shifts. Complete Weekly Inspection Logs and submit them to the Residential Director every Friday. Travel regularly between assigned residential locations for routine visits and emergency situations. Conduct follow-up inspections within 24 hours whenever a home does not meet Starlight's standards and ensure corrective actions are completed. Supervise Direct Support Professionals (DSPs) and residential staff, providing coaching, guidance, and ongoing support. Identify performance concerns or training opportunities and communicate them to the Residential Director for follow-up with Human Resources and clinical leadership. Participate in on-call responsibilities by responding to or delegating responses to behavioral and environmental crisis situations. Report environmental deficiencies and maintenance concerns to assigned case managers. Participate in employee coaching, counseling sessions, and disciplinary meetings as needed. Conduct required monthly staff meetings to reinforce policies, promote consistent care, and provide ongoing staff development. Document monthly staff meetings using the required DD6 form. Staff may attend in person or virtually via Google Hangouts. Foster a culture of accountability, teamwork, professionalism, and person-centered care throughout assigned residential programs. What We're Looking For We're looking for a compassionate leader who enjoys mentoring others and is committed to providing exceptional care for individuals with Intellectual and Developmental Disabilities. Required Qualifications Must be at least 18 years of age. High School Diploma or GED required; Bachelor's Degree preferred. One (1) year of direct supervisory experience in an adult group home, developmental disabilities program, inpatient treatment, home healthcare, or similar residential setting OR Four (4) + years of consecutive experience as a Direct Support Professional (DSP) working specifically with individuals with Intellectual and Developmental Disabilities (IDD). Valid driver's license, reliable transportation, and proof of insurance (required). Ability to successfully pass a WV Cares background check. Basic computer and technology skills necessary to perform administrative responsibilities. Ability to work evenings, nights, weekends, and participate in on-call responsibilities during emergency situations. Why You'll Love Working Here At Starlight Behavioral Health, we believe our employees are our greatest strength. We foster a supportive environment where leaders are empowered to make decisions, employees are encouraged to grow professionally, and every team member has the opportunity to make a meaningful impact. Whether you're already a Residential Supervisor or you're an experienced Direct Support Professional ready to take the next step into leadership, you'll find opportunities for professional development, career advancement, and the satisfaction of making a real difference in the lives of others every day. Join a mission-driven organization where your leadership matters. Apply today—we'd love to meet you. Why Join Us. We are focused on creating a model where clinicians are supported, not overloaded. You'll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization. Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only. Consumer-driven health plan coverage provided by