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Boreal Property Management

Estate Property Manager / Account Manager - Full Time

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What they do

A Property Manager manages operations for an apartment building or complex. Recruits and screens tenants for apartments, collects rents and security deposits, responds to requests or complaints from tenants, supervises maintenance and repairs; oversees payment of bills, insurance, taxes and recordkeeping. Manages property and services on behalf of a community association, for properties such as condominiums or cooperatives. Collects fees or dues, responds to requests or complaints, supervises maintenance, oversees work done by contractors, and provides accounting of income and expenses. May also assist owners or a board of directors with regulatory compliance or compliance with community association rules. Manages the operation of commercial or residential properties. Oversees the collection of rents and payment of bills, taxes and insurance for properties, and provides property owners with reports on finances and the status of properties. Directs leasing operations, or equipment and machinery rentals, for a company or business. Determines charges and prepares rental or lease agreements; supervises inventory, equipment maintenance and recordkeeping for leasing operations.

$71,652 / year median in Wyoming

+14% projected growth

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Job Description

Position Overview:
Boreal Property Management, a leading private estate management company in Jackson Hole, is seeking an experienced and highly skilled Estate Property Manager (Estate Caretaker) / Account Manager for a full-time position. This is not an entry-level maintenance position. We're looking for a well-rounded professional with extensive residential maintenance experience who takes pride in solving problems, anticipating client needs, and maintaining luxury homes to the highest standards. Our caretakers serve as the trusted eyes and ears for homeowners, managing every aspect of estate care - from routine inspections and preventative maintenance to coordinating vendors and providing exceptional concierge-level service to clients. The ideal candidate is resourceful, mechanically inclined, organized, and comfortable working independently while representing Boreal with professionalism and discretion. This full-time position will have a flexible schedule, typically either four or five days per week, with some weekend and after hours and availability required.
Key Responsibilities:
  • Perform comprehensive weekly property inspections and identify maintenance concerns before they become larger issues.
  • Complete preventative maintenance and general handyman repairs, including basic carpentry, plumbing, electrical troubleshooting, painting, repairs, and seasonal property upkeep.
  • Diagnose maintenance issues and determine appropriate solutions or coordinate qualified vendors when necessary.
  • Manage weekly, monthly, and seasonal property maintenance schedules.
  • Serve as the primary point of contact for assigned clients, providing prompt communication and exceptional customer service.
  • Coordinate and oversee outside contractors, ensuring work meets Boreal's quality standards.
  • Prepare homes for owner arrivals and restore properties following departures.
  • Provide concierge services, including errands, deliveries, and special homeowner requests.
  • Perform vehicle care, detailing, and routine maintenance.
  • Maintain detailed inspection reports, service records, and client communication.
  • Prioritize multiple responsibilities while adapting to changing client needs and schedules.
  • Maintain strict confidentiality and professionalism when working in private residences.
Qualifications:
  • Minimum 4 years of experience in estate caretaking, luxury property management, residential maintenance, construction, or a related field.
  • Strong experience maintaining high-end residential properties.
  • Demonstrated ability to troubleshoot and complete a wide variety of home maintenance tasks with minimal supervision.
  • Candidates should have working knowledge of several of the following: o General carpentry and finish work o Plumbing repairs and fixture maintenance o Electrical troubleshooting and minor repairs o AV/lighting systems o HVAC system basics o Power tools and maintenance equipment o Vehicle maintenance and detailing
  • Valid driver's license
  • Ability to pass a background check
  • Weekend availability as needed Physically capable of lifting 50+ pounds and working outdoors in all seasons Join one of Jackson's best places to work!
At Boreal, we're a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we're Jackson's leading property and estate management company, we maintain a small company feel and supportive environment that makes our team members feel at home.
Compensation:
  • Competitive pay — amount DOE (depending on experience)
  • Benefits available for full-time employees
Benefits:
  • Simple IRA
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off (PTO)
  • Flexible Schedule
  • On-the-job Training
  • Opportunities for Advancement
  • Full Time (Weekend availability preferred)
Benefits:
Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance
License/Certification:
Driver's License (Required) Ability to
Commute:
Jackson, WY 83001 (Required)
Work Location:
In person