Bereavement and Community Services Coordinator

Be the steady presence when life matters most! Join us in bringing comfort, dignity, and meaning to life's final chapter by helping our patients and their families feel seen, heard, and supported when it matters most in hospice bereavement care.

Position Type:

Full-Time (40 hrs),

Non-Exempt, Benefited Reports To:

Director of Social Services Summary of Duties and Responsibilities:

Foothills Compassionate Care bereavement program under Hospice of the Foothills (HOF): The Bereavement Coordinator is responsible for providing and coordinating bereavement services for hospice patients, families, caregivers, and the community. This position oversees the day-to-day operations and development of the HOF Bereavement program and services involving support groups, volunteer training, dying vigils, outreach, and events.

Job Details and Essential Functions:

• Provides and coordinates bereavement assessments on patients, family, and caregivers and logs into the EMR system.
• Provides brief counseling and/or referrals to the bereaved as necessary.
• Plans, schedules, coordinates, screens participants, and facilitates bereavement support groups. Oversees support group facilitators.
• Coordinates with other departments for community outreach, Celebration of Life planning and community engagement and education.
• Participates in development/review of policies and procedures as they pertain to bereavement services.
• Ensures compliance with State and Federal regulations and ensures ethical bereavement practices.
• Maintains accurate tracking and correspondence systems and processes of bereavement groups, contacts, and mailings.
• Develops and maintains systems for tracking volunteer activities and hours.
• Educates staff on ongoing bereavement resources, education, and updates for increased knowledge.
• Consults and collaborates with HOF staff and community referral agencies concerning bereavement services.
• Participates in training, coordination, and evaluation of bereavement volunteers.
• Participates in HOF orientation and in-service programs.
• May assign and supervise people and activities associated with bereavement programs and services.
• Performs administrative functions such as audits, observation of bereavement groups, clinical records, care plans and related.
• Sends participant surveys at regularly established intervals. Maintains, manages and reports data and statistics for bereavement related activities and survey scores.
• Works with Director of Social Services in creating and operating within the budget allocated for the bereavement program.
• Participates in performance improvement projects aimed at the quality and safety of services provided by the agency and reports outcomes in the Quality Assurance Performance Improvement meetings.
• Performs other assignments as appropriate.

Knowledge and Skills:

Required

• Must be able to relate well to death and dying life situations and challenges to support the hospice participants and community.
• Must have excellent organizational skills and ability for multi-tasking. Must be able to complete required paperwork with accuracy and meet prescribed deadlines.
• Ability to manage, assign and evaluate bereavement volunteers for both patient and organizational needs.
• Ability to develop and deliver educational in-services and trainings.
• Knowledge and skill with computer software programs to include Microsoft Suite and other software for tracking and organizing and planning. Desired
• Public speaking, developing relationships with identified partners, groups, businesses and community programs.

Education and Experience:

Required

• BA or BS in social services or equivalent theological degree.
• Minimum of 1 year experience and/or education in grief or loss counseling or three (3) or more years of experience in training and supporting volunteers in a health care, human services or similar agency. Desired
• Supervisory experience and/or the ability to train and evaluate employees, volunteers, programs, and interns preferred.
• MA or MS in a counseling or mental health field, or related field.

Benefits:

Dental insurance Employee assistance program Family leave Flexible spending account Health insurance Health savings account Life insurance Mileage reimbursement Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

Office Job Type:

Full-time Pay:

$70,740.80 - $75,046.40 per year

Benefits:

401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance Application Question(s): Do you have either 1 year experience and/or education in grief or loss counseling or 3 or more years in training and supporting volunteers in a health care, human services, or similar agency?

Education:

Bachelor's (Required) Ability to

Relocate:

Grass Valley, CA 95945: Relocate before starting work (Preferred)

Work Location:

In person