POSITION TITLE

Director of Counseling and Community Education

PROGRAM TITLE

Counseling and Community Education Department

POSITION REPORTS DIRECTLY TO

Chief Operating Officer

DIRECTLY SUPERVISES

Counseling Coordinator, License Eligible Counselors, Community and Education Coordinator

INDIRECTLY SUPERVISES

Licensed Counselors, Community Education Advocates, Counseling Administrative Assistant, master's Level Counseling Interns, Volunteers and Community Education Interns

INDICATE NUMBER OF EMPLOYEES SUPERVISED

4-6

FLSA:

Exempt

REQUIREMENTS

: MA, MS, M.Ed., MSW, (Psychology/Counseling/Social Work) with a minimum of five years experience in therapeutic counseling. The clinician must be licensed in the State of Florida and must be certified as a Qualified Supervisor by the State of Florida to provide clinical supervision to registered interns. Experience in program management is a must, and a minimum of 3 years of experience supervising 3 or more employees in a nonprofit or clinical setting is required.

POSITION SUMMARY

The Counseling and Community Education Director is responsible for all clinical and administrative operations in the Counseling and Community Education department, to include clinical care of clients, staffing, training, measurement of outcomes, evaluation, budgeting, grant reporting, and assisting with grant identification and preparation. This role requires a leader who can effectively support and motivate a diverse team of professional and para-professional staff, foster a culture of collaboration and accountability, and drive innovation in service delivery. The Director is responsible for the oversight, creation and implementation of individual and group supportive and therapeutic services for the Women's Center of Jacksonville. The Director also supports program growth by identifying new opportunities, cultivating community partnerships, as well as collaboration and participation in community outreach. The Director will be responsible for the supervision of staff tasked with completing necessary deliverables in the WCJ service area, to include maintaining certification through the Florida Council Against Sexual Violence.

PRINCIPAL JOB DUTIES

Motivate, train and evaluate staff, volunteers and contractors, in accordance with policies, procedures and protocols. Monitor budget expenditures for grants within the departments. Conduct, plan, and participate in outreach to the community throughout the WCJ service area. Provide and oversee counseling supervison of clinical interns. Facilitate policy development and maintain program manuals. Design record keeping systems, processes and forms. Develop and implement programmatic goals for all department programs and throughout the WCJ service area. Provide feedback to the Chief Operating Officer and department staff regarding quality assurance for data entry and management. Coordinate the writing, updating and editing of programmatic forms. Timely completion of monthly, quarterly, and annual grant reports. Interview and place clinicians. Review client records to ensure quality and consistency. Maintain current license and Malpractice Insurance. Provide direction and supervision to program staff. Conduct timely performance evaluations and ensure accountability within teams. Participate in committees and collaborative partnership meetings in the community. Participate in continual improvement process on programmatic, departmental, and organizational levels.

KNOWLEDGE AND SKILLS

Position requires expertise in psychological and therapeutic counseling theories, principles, practices and techniques. Ability to develop policy and evaluate quality of services. Ability to coordinate individual and group counseling and community education staff. Position requires supervisory/management and leadership skills to successfully manage a diverse team serving in various capacities. Position requires expertise in maintaining an empowerment-based clinical and advocacy relationship within a crisis environment. Position also requires an independent, self-motivated individual with effective communication skills and the ability to remain calm, rational and manage multiple priorities in a crisis intervention environment. Additionally, the candidate would have the ability to work effectively within a team, interact successfully with community members and communicate effectively with community agencies. Individual must possess familiarity with the therapeutic needs of marginalized communities. This position requires knowledge and competency of the societal issues of violence against women and marginalized communities.

WORKING CONDITIONS

Work location is clean and fully climate controlled. Must be flexible in working hours to attend to emergency situations, meetings and presentations. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities and skills.

Job Type:

Full-time Pay:

From $70,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Paid time off Retirement plan

Work Location:

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Director of Counseling and Community Education