OUR MISSION

Our mission is to ensure the physical, operational, and financial integrity of the regional flood risk management system in southeastern Louisiana as a defense against floods and storm surge from hurricanes. We accomplish this mission by working with local, regional, state, and federal partners to plan, design, construct, operate, and maintain projects that will reduce the probability and risk of flooding for the residents and businesses within our jurisdiction.

OVERVIEW OF THE ROLE

This entry-level position provides administrative, logistical, and routine communications support to the Governmental and Public Affairs Department. The employee coordinates tours, meetings, events, and visitors; maintains departmental schedules, records, databases, and request logs; assists with purchasing and vendor activities; prepares and distributes approved public-information materials; and supports emergency communications. The role is ideal for someone who is organized, service-oriented, detail-focused, and comfortable supporting multiple projects while communicating with employees, visitors, governmental partners, and the public.

KEY COMPETENCIES NEEDED TO SUCCEED

Building and Supporting Teams:

The ability to combine one's actions and efforts with others to work toward achieving a common goal.

Communicating Effectively:

The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Thinking Critically:

The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Accepting Direction:

The ability to be open and willing to follow guidance or instructions. Acting with

Ethics and Integrity:

The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit. Adapting to

Change:

The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.

Building Trust:

The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.

Demonstrating Initiative:

The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others. Three years of experience in public relations, journalism, marketing, content creation, social media management, or graphic design; OR Six years of full-time experience in any field; OR A bachelor's degree.

EXPERIENCE SUBSTITUTION

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .

Job Duties:

This position will be responsible for the following: Monitors the department's general public-information email account, website contact forms, telephone inquiries, and other designated intake channels; acknowledges and logs routine requests; routes matter to the appropriate employee or department; and tracks follow-up and completion Coordinates the scheduling and logistics and may lead tours of major flood risk reduction assets, including the Permanent Canal Closures and Pumps and the IHNC-Lake Borgne Surge Barrier, and for visits to other Authority offices, facilities, and field locations Gathers routine information from departments and prepares basic public notices, employee announcements, newsletter items, website content, agency information-board content, tour materials, event notices, correspondence Assists with and, after completing required training, conducts routine asset tours using approved scripts and materials; answers routine questions and refers technical, policy, media, or sensitive matters to the appropriate authorized employee. Provides administrative and logistical support for approved communications before, during, and after hurricanes, flooding, severe weather, operational incidents, public-safety incidents, and other emergencies.

Position-Specific Details:

Appointment Type:

This appointment type can be filled as Probational, Promotional, Lateral Transfer, Detail to Special Duty or Job Appointment.

Career Progression:

This position does not participate in a Career Progression Group.

Compensation:

The salary offered will be determined based on qualifications and experience. Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. •Resumes

WILL NOT

be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.• For further information about this vacancy, contact: Sage Celestin SELA Flood Protection Authority-East scelestin@slfpae.gov 504-286-3112