Policy Manager (PROGRAM MANAGER II)

Policy Manager

PROGRAM MANAGER II

Recruitment #26-005477-0015 DEPARTMENT DHS

• Social Services Administration

DATE OPENED 5/5/2026 12

00:00 PM FILING

DEADLINE 5/19/2026 11

59:00 PM SALARY $85,963.00

• $110,084.

00/year with potential growth up to $133,951.00/year

EMPLOYMENT TYPE

Full-Time

HR ANALYST

Kendra Young

WORK LOCATION

Baltimore City

TELEWORK ELIGIBLE

Yes Introduction When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a Management Service position and serves at the pleasure of the Appointing Authority. GRADE 20 LOCATION

OF POSITION

Maryland Department of Human Services Social Services Administration/Executive Office 25 S. Charles Street Baltimore, MD 21201 Main Purpose Of Job The Policy Manager will oversee three main areas of

SSA:

policy, practice, and policy training. The Policy Manager will manage policy development, dissemination, implementation, and will equip staff at SSA and local jurisdictions who administer child welfare and adult services programs to be consistent with applicable laws and regulations, SSA mission and vision.

POSITION DUTIES

Develops, initiates, reviews, and assesses current policies to ensure that SSA's mission is fulfilled by providing appropriate management to internal partners in the area of Adult Services, Child Welfare, and Operations. Interprets and develops standards, procedures, and policies in accordance with local, State, and federal regulations. Reviews new written policy for content, interpretation of law, implementation, and standard formatting. Enforces regulatorypliance as well as evaluating efficiency, effectiveness, and quality of services. Keeps abreast of federal and State legislative initiatives and changes in service programs andmunicates these to administration and staff and revises or develops new policy and regulations in response to new legislative changes. Reviews and writes Human Services bills Performs and managesplex and sensitive professional planning projects, research, and analysis. Monitors and ensurespliance with local, state, and federal laws. Oversees specialized planning functions such as large-scale new policy development proposals. Provides overall management of division-related policy issues. Provides consultation and technical assistance in regard to policy to internal staff. Provides one to one or unit level support to SSA program staff to manage all steps required to release and implement policies. Leads SSA staff to develop tracking systems to measure requirements from policies and regulations.

MINIMUM QUALIFICATIONS

Education:

A Bachelor's degree from an accredited college or university.

Experience:

Six (6) years of experience in administrative staff or professional work. Two (2) years of this experience must have involved policy development, legislative analysis, or regulatory oversight within a Human Services, Social Work, or Government Social Services setting.

Note:

A Master's degree from an accredited college or university may substitute for one year of the required general experience. Additional experience may substitute on a year-for-year basis for the required education.

DESIRED OR PREFERRED QUALIFICATIONS

Three years of professional experience working directly with Child Welfare or Adult Services programs with a working knowledge of Title IV-E regulations. Three years of professional experience leading large-scale planning projects or workgroups involving multiple internal and external stakeholders (e.g., LDSS Directors, Attorney General's Office, Office of Government Affairs). A Master's degree in Social Work (MSW), Public Administration, Public Policy, or a related field.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. We will not consider information submitted after this date. Successful candidates will be placed on the employment (eligible) list. The resulting list may be used for future vacancies with this agency or other state agencies. If you are in State service and are a promotional candidate, your salary will be determined in accordance with State of Maryland guidelines.

BENEFITS

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

CLICK ON THIS LINK FOR MORE DETAILS

STATE

OF MARYLAND BENEFITS.

Personal Leave

• new State employees are awarded six (6) personnel days annually (prorated based on start date). Annual Leave
• ten (10) days of accumulated annual leave per year. Sick Leave
• fifteen (15) days of accumulated sick leave per year. Parental Leave
• up to sixty (60) days of paid parental leave upon the birth or adoption of a child. Holidays
• State employees also celebrate at least thirteen (13) holidays per year. Pension
• State employees earn credit towards a retirement pension.

Positions may be eligible for telework.