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The Farmer's House
Director of Day Services
Career Insights for Education and Social Policy Program Director (Public Sector)
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Based on Missouri data
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What they do
An Economic and Social Policy Program Director manages government initiatives relating to the education and welfare of the residents in a state and may work for a child welfare agency, department of education, or other public agency.
$171,056 / year median in Missouri
+10% projected growth
Job Description
Job Summary Director of Medicaid Programs The Farmer's House | Kansas City Metro $70,000-$85,000 per year (depends on qualifcations) | Full-Time | Exempt Lead a team. Build better programs. Change lives. Are you an experienced human services leader who understands that great Medicaid programs are about much more than compliance and paperwork? The Farmer's House is looking for a Director of Medicaid Programs to lead and grow high-quality services for more than 70 adults with intellectual and developmental disabilities (IDD). This is an opportunity for a hands-on, mission-driven leader to oversee a team of approximately 20 Direct Support Professionals (DSPs) and two administrative staff , while ensuring the people we support receive services that are safe, person-centered, meaningful and designed to increase independence. You won't be sitting behind a desk all day. You'll work alongside staff, individuals, families, guardians, service coordinators and community partners to make sure our programs are doing what they are designed to do—and doing it exceptionally well. Why This Role Matters At The Farmer's House, we believe people with IDD deserve the opportunity to live full, meaningful and connected lives. As Director of Medicaid Programs, you will be one of the leaders responsible for making that vision happen every day. You'll help ensure that individuals have opportunities to: Build greater independence Develop meaningful life and employment skills Participate in their communities Work toward goals that matter to them Exercise choice and self-expression Receive high-quality, person-centered support You'll also have the opportunity to shape the culture, systems and practices that support the people we serve and the staff who work alongside them. What You'll Lead The Director oversees Medicaid-funded services that currently include: Day Habilitation Transportation Individual Skill Development (ISD) Community Networking Individual Supported Living (ISL) You will provide leadership and oversight for approximately 20 DSPs and two administrative staff serving more than 70 adults with IDD. What You'll Do Lead People & Build Teams Recruit, hire, train, coach, motivate and evaluate DSPs and program staff. Provide strong day-to-day leadership to a diverse team of direct support professionals. Develop a collaborative, accountable and high-performing team culture. Identify opportunities for staff development, advancement and professional growth. Conduct regular staff meetings and professional development activities. Ensure appropriate staffing levels and coverage while remaining within budget and regulatory requirements. Champion Person-Centered Services Ensure individuals are supported in achieving the goals identified in their Person-Centered Support Plans (PCSPs). Advocate for individual choice, self-expression, independence and meaningful community participation. Ensure SMART goals are incorporated into plans and that DSPs understand how to support individuals in achieving those goals. Help staff develop meaningful activities and weekly lesson plans designed to build skills and independence. Maintain positive, professional relationships with individuals served, families, guardians and support coordinators. Own Program Quality & Compliance Ensure Medicaid programs meet The Farmer's House standards for quality and best practice. Maintain compliance with Medicaid, Missouri Department of Mental Health (DMH), contractual and accreditation requirements. Serve as a lead for CARF accreditation and Columbus Group requirements. Coordinate and respond to inspections, audits, investigations and satisfaction surveys. Analyze findings and develop actionable recommendations for leadership. Ensure safety procedures, emergency drills, medication monitoring and required documentation are completed appropriately and on time. Manage Medicaid Operations Oversee service documentation and quality assurance processes. Review DSP daily documentation, T-logs and transportation documentation in Therap. Monitor monthly service documentation and ensure reports are submitted to service coordinators on time. Ensure Medicaid billing is accurate before submission to DMH. Oversee individual records and ensure required documentation is maintained. Monitor participant applications, intake and onboarding. Participate in annual PCSP meetings and ensure plans are completed within required timelines. Provide on-call support to individuals and staff as needed. Collaborate & Lead Strategically Serve as a member of The Farmer's House Executive Team. Participate in annual budgeting and financial planning. Develop and monitor Key Performance Indicators (KPIs) for Medicaid programs. Evaluate program outcomes and stakeholder satisfaction. Build strong working relationships with service coordinators, providers and DMH representatives. Stay current on changes to Medicaid, DMH and DDD requirements. Attend relevant DMH, MACDDS, Starling and other industry meetings. Partner with leadership to develop and implement the agency's strategic plan. What We're Looking For We are looking for someone who can combine compassionate leadership with strong operational and regulatory skills.