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The Farmer's House

Director of Day Services

Career Insights for Education and Social Policy Program Director (Public Sector)

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What they do

An Economic and Social Policy Program Director manages government initiatives relating to the education and welfare of the residents in a state and may work for a child welfare agency, department of education, or other public agency.

$171,056 / year median in Missouri

+10% projected growth

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Job Description

Job Summary Director of Medicaid Programs The Farmer's House | Kansas City Metro $70,000-$85,000 per year (depends on qualifcations) | Full-Time | Exempt Lead a team. Build better programs. Change lives. Are you an experienced human services leader who understands that great Medicaid programs are about much more than compliance and paperwork? The Farmer's House is looking for a Director of Medicaid Programs to lead and grow high-quality services for more than 70 adults with intellectual and developmental disabilities (IDD). This is an opportunity for a hands-on, mission-driven leader to oversee a team of approximately 20 Direct Support Professionals (DSPs) and two administrative staff , while ensuring the people we support receive services that are safe, person-centered, meaningful and designed to increase independence. You won't be sitting behind a desk all day. You'll work alongside staff, individuals, families, guardians, service coordinators and community partners to make sure our programs are doing what they are designed to do—and doing it exceptionally well. Why This Role Matters At The Farmer's House, we believe people with IDD deserve the opportunity to live full, meaningful and connected lives. As Director of Medicaid Programs, you will be one of the leaders responsible for making that vision happen every day. You'll help ensure that individuals have opportunities to: Build greater independence Develop meaningful life and employment skills Participate in their communities Work toward goals that matter to them Exercise choice and self-expression Receive high-quality, person-centered support You'll also have the opportunity to shape the culture, systems and practices that support the people we serve and the staff who work alongside them. What You'll Lead The Director oversees Medicaid-funded services that currently include: Day Habilitation Transportation Individual Skill Development (ISD) Community Networking Individual Supported Living (ISL) You will provide leadership and oversight for approximately 20 DSPs and two administrative staff serving more than 70 adults with IDD. What You'll Do Lead People & Build Teams Recruit, hire, train, coach, motivate and evaluate DSPs and program staff. Provide strong day-to-day leadership to a diverse team of direct support professionals. Develop a collaborative, accountable and high-performing team culture. Identify opportunities for staff development, advancement and professional growth. Conduct regular staff meetings and professional development activities. Ensure appropriate staffing levels and coverage while remaining within budget and regulatory requirements. Champion Person-Centered Services Ensure individuals are supported in achieving the goals identified in their Person-Centered Support Plans (PCSPs). Advocate for individual choice, self-expression, independence and meaningful community participation. Ensure SMART goals are incorporated into plans and that DSPs understand how to support individuals in achieving those goals. Help staff develop meaningful activities and weekly lesson plans designed to build skills and independence. Maintain positive, professional relationships with individuals served, families, guardians and support coordinators. Own Program Quality & Compliance Ensure Medicaid programs meet The Farmer's House standards for quality and best practice. Maintain compliance with Medicaid, Missouri Department of Mental Health (DMH), contractual and accreditation requirements. Serve as a lead for CARF accreditation and Columbus Group requirements. Coordinate and respond to inspections, audits, investigations and satisfaction surveys. Analyze findings and develop actionable recommendations for leadership. Ensure safety procedures, emergency drills, medication monitoring and required documentation are completed appropriately and on time. Manage Medicaid Operations Oversee service documentation and quality assurance processes. Review DSP daily documentation, T-logs and transportation documentation in Therap. Monitor monthly service documentation and ensure reports are submitted to service coordinators on time. Ensure Medicaid billing is accurate before submission to DMH. Oversee individual records and ensure required documentation is maintained. Monitor participant applications, intake and onboarding. Participate in annual PCSP meetings and ensure plans are completed within required timelines. Provide on-call support to individuals and staff as needed. Collaborate & Lead Strategically Serve as a member of The Farmer's House Executive Team. Participate in annual budgeting and financial planning. Develop and monitor Key Performance Indicators (KPIs) for Medicaid programs. Evaluate program outcomes and stakeholder satisfaction. Build strong working relationships with service coordinators, providers and DMH representatives. Stay current on changes to Medicaid, DMH and DDD requirements. Attend relevant DMH, MACDDS, Starling and other industry meetings. Partner with leadership to develop and implement the agency's strategic plan. What We're Looking For We are looking for someone who can combine compassionate leadership with strong operational and regulatory skills.
The ideal candidate:
Has 5+ years of experience managing Medicaid programs serving people with developmental disabilities. Has a bachelor's degree in Human Services, Education or a related field or at least five years of relevant experience. Understands Medicaid-funded services and the operational realities of IDD programs. Has experience supervising and developing direct support staff. Is highly organized and able to manage multiple priorities and deadlines. Has strong written and verbal communication skills. Can analyze documentation, identify problems and follow through on solutions. Is comfortable working independently while also collaborating closely with an executive team. Is flexible, dependable and willing to roll up their sleeves when the situation requires it. Believes people with disabilities should have meaningful opportunities for choice, independence and community participation. Master's degree in Human Services, Education, Business or a related field is preferred. What Success Looks Like Six months into this role, you'll know you're succeeding when: ✓ Staff feel supported, accountable and connected to the mission. ✓ Individuals are making meaningful progress toward their personal goals. ✓ Medicaid documentation and billing are accurate and timely. ✓ Programs are operating safely, efficiently and within regulatory requirements. ✓ Families and service coordinators see The Farmer's House as a trusted partner. ✓ Leadership has clear data and KPIs to understand program performance. ✓ You're building systems that make our programs stronger—not simply putting out fires.
Compensation & Benefits Salary:
$70,000-$85,000 annually (depends on qualifications) The Farmer's House offers a competitive benefits package and a mission-driven work environment. Employees also receive training and professional development opportunities, with required training and certifications provided as applicable. A Few Things You Should Know This is a hands-on leadership position . The Director works across all three of The Farmer's House Day Habilitation locations and throughout the community based on the needs of the people we support and our staff. The position requires occasional evening and weekend responsibilities , including special events and monthly Board meetings. Travel between The Farmer's House locations and within the community is required. The role may include periods of walking and standing and, depending on the needs of individuals supported, occasional lifting of up to 40 pounds. Ready to Lead Something That Matters? If you're looking for a leadership position where your work directly affects the lives of people with disabilities, the development of the staff you lead, and the quality of services in your community , we'd love to hear from you. Join The Farmer's House and help us build programs where people with IDD can thrive—not just receive services. The Farmer's House is an equal opportunity employer. We prohibit discrimination and harassment and provide equal employment opportunities in accordance with applicable federal, state and local laws. Join us as we lead transformative programs that make a meaningful difference in people's lives! This role offers an inspiring platform for innovative leadership in serving individuals with intellectual and developmental disabilities through effective Medicaid programs.
Pay:
$70,000.00 - $85,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Vision insurance Application Question(s): Medicaid + IDD experience How many years of experience do you have managing Medicaid-funded programs serving people with intellectual and/or developmental disabilities (IDD)? Less than 2 years 2-3 years 3-4 years 5+ years Leadership experience How many employees have you directly supervised in a Medicaid, IDD, human services, or similar program? Medicaid compliance & billing Which Medicaid program responsibilities have you personally managed? Select all that apply. Medicaid billing/reimbursement Service documentation/records Medicaid compliance/audits State DMH or Medicaid regulations Quality assurance/service monitoring Person-centered planning Staff training related to Medicaid requirements None of the above IDD program knowledge Which IDD services have you managed or overseen? Select all that apply. Day Habilitation Community Networking Individual Skill Development Individual Supported Living Transportation Supported Employment Residential Services Other IDD services None of the above Do you have reliable transportation and are you prepared to drive between all three Day Hab locations (2 in Platte City and 1 in North Kansas City)?
Work Location:
In person