Resident Services Coordinator - Bilingual - (Mandarin / Chinese) Affordable Housing

Job description: Orbach Affordable Management is seeking a compassionate, organized, and bilingual Resident Services Coordinator fluent in Mandarin Chinese to join our team at a senior housing property in Parsippany, NJ. This role plays a vital part in helping our senior residents maintain independence, access supportive services, and age in place with dignity. Key Responsibilities Coordinate and facilitate on-site programs and activities focused on healthcare, life skills, wellness, and resident engagement. Conduct one-on-one assessments to identify resident needs and create individualized service plans. Assist residents in accessing essential services, including: Housekeeping Meal programs Transportation Financial assistance Legal aid and other community-based resources Maintain accurate and confidential documentation of all resident interactions, service plans, and follow-ups. Ensure compliance with Fair Housing laws, HUD regulations, and other relevant policies. Collaborate with on-site property management and external agencies to deliver quality support to residents.

Qualifications Education:

Bachelor's degree in Social Work, Human Services, or a related field (preferred).

Experience:

Minimum 3 years in a social services role, ideally in senior housing or residential settings.

Language:

Fluent in Mandarin Chinese and English (required). Preferred Skills & Experience Experience in service coordination, particularly following the National Church Residences or similar models. Familiarity with affordable housing programs, including: Project-Based Section 8 LIHTC (Low-Income Housing Tax Credit) Strong communication skills, both written and verbal, with a focus on professionalism and cultural sensitivity. Compassionate interpersonal skills and the ability to support a diverse senior population. Attention to detail in documentation, compliance, and case management. Strong time management and multitasking skills.

Working knowledge of:

OneSite property management software (preferred) Microsoft Word and Excel Reliable transportation to and from the property. Why Join Us? Orbach Affordable Management is committed to fostering a diverse, inclusive, and equitable workplace. We value the unique perspectives and experiences of all team members and strive to create a supportive environment where everyone can thrive. We strongly encourage candidates from all backgrounds to apply. Help us serve and empower our senior community— apply today to make a lasting i

Job Type:

Full-time Pay:

$50,000.00 - $54,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Parsippany-Troy Hills, NJ 07054 (Required) Ability to

Relocate:

Parsippany-Troy Hills, NJ 07054: Relocate before starting work (Required)

Work Location:

In person